Lead Technical Support Engineer - SAAB : Job Details

Serve as an internal subject matter expert on the Saab 340 and/or 2000, including airframes, engines, and systems. Provide advanced technical assistance to field engineers, technicians, customers, and product support personnel. Diagnose, troubleshoot, and resolve complex maintenance and repair issues. Manage customer relationships across domestic and international markets. Lead customer installations, training, and on-site technical support efforts. Evaluate and respond to customer needs by developing tailored solutions. Collaborate with internal teams to review technical proposals and mitigate potential risks. Lead technical and programmatic presentations to internal and external stakeholders. Monitor market trends and competitor activity in the regional aircraft sector. Mentor and support junior team members through knowledge sharing and training. Maintain and manage program goals, strategies, and deliverables. Travel up to 50%, including international destinations, to support custom...Technical Support, Support Engineer, Technical, Lead, Support, Operations, Technology, Automotive