A growing IT services firm in Summerset, NJ is seeking a highly capable Lead IT Support Engineer to oversee infrastructure operations and cloud services for a diverse portfolio of small to mid-sized clients. This role involves hands-on systems engineering, advanced troubleshooting, and frequent collaboration with client stakeholders. Key responsibilities include managing cloud migrations, securing Microsoft environments, resolving escalated technical issues, and designing robust disaster recovery solutions. The ideal candidate combines deep Microsoft expertise with strong communication skills and a proactive, client-facing approach. This position is perfect for someone who thrives in fast-paced, dynamic environments, enjoys solving complex problems, and is eager to build lasting relationships with both teammates and clients. Salary Range: $85,000 - $100,000 / year DOE Lead IT Support Engineer Responsibilities:
- Lead end-to-end migrations to Microsoft 365 and Azure for client environments
- Configure and manage secure cloud systems using Intune, Entra ID, and Active Directory
- Develop automation scripts in PowerShell for system administration tasks
- Support Windows Server, SQL databases, VMware/Hyper-V, and cloud infrastructure
- Administer external spam filtering solutions such as Barracuda or Proofpoint
- Diagnose and resolve high-level technical escalations across systems and networks
- Design network infrastructure including LAN/WAN/VLANs, VPN, and wireless solutions
- Collaborate with clients to align IT solutions with business objectives
- Maintain thorough documentation and contribute to shared knowledge base
Lead IT Support Engineer Requirements:
- Minimum 5 years of IT systems administration and engineering experience
- Microsoft Certified (AZ-104 or higher strongly preferred)
- Proven success migrating on-premise infrastructure to Azure cloud
- Strong command of Microsoft 365, Exchange Online, and related technologies
- Deep knowledge of PowerShell scripting and automation
- Expertise in Active Directory, Entra ID, Microsoft Intune, and Autopilot
- Understanding of networking fundamentals and security protocols
- Experience with SQL database management and optimization
Benefits:
- Competitive salary with bonus potential
- Health insurance, including vision and dental coverage
- High deductible health plan at minimal cost per pay period
- 401(k) with eligibility after 90 days
- Tuition reimbursement up to $1,000 with supervisor approval
- Vacation days, PTO, and accruable sick days
- Company vehicle provided or mileage reimbursement for client visits
Apply Now! #LI-AK1