Lead Host -Pink Taco, NYC - Pink Taco : Job Details

As much as we worship the almighty tortilla, we obsess over surrounding ourselves with wonderful energy, culture, and team members. Joining our crew means you'll play a key role in bringing the spirit of Pink Taco and our menu to life for our fans. We are a company that is focused on growing both our brand and our team members. We want people who love to bring joy to others through great service and delicious tacos. And in return, we strive to create a great work environment. We will work hard but love our jobs. Plus, we'll have a hell of a lot of fun doing it too. Pay Range: $22 - $25 per hour.PURPOSE As the Lead Host, you will be the first point of contact for our guests and play a key role in creating a welcoming and organized front-of-house experience. In addition to standard hosting responsibilities, you will oversee the host team, manage the flow of service, and support the management team in ensuring a smooth and efficient operation. DUTIES & RESPONSIBILITIES

• Greet guests promptly and warmly upon arrival, setting the tone for their dining experience
• Inform guests when their table is ready and personally escort them to their seats
• Assist with carrying drinks from the bar to the table and transferring tabs when needed
• Ensure guests are comfortably seated by pulling out chairs and adjusting tables as necessary
• Answer incoming calls professionally and courteously, providing accurate information
• Manage the host rotation system to optimize table usage and guest flow
• Monitor the dining room and host stand to identify open tables and seating opportunities
• Maintain a clean, organized, and fully stocked host stand at all times
• Lead and support the host team by assigning tasks, providing guidance, and ensuring consistent service standards
• Communicate effectively with servers, bussers, and management to coordinate seating and guest needs
• Respond to guest concerns or complaints with professionalism and escalate to management when appropriate
• Assist with opening, running, and closing side work duties, and ensure host team completion
• Move furniture and equipment as directed by management
• Perform regular walkthroughs of the restaurant to assess guest flow and seating availability
• Train new hosts and provide ongoing coaching to ensure team success
• Complete additional tasks and responsibilities as assigned by management

QUALIFICATIONS & SKILLS

• High School Diploma preferred
• Proof of eligibility to work in the United States
• Valid Driver's License
• 18+ years of age
• Possession of or the ability to possess all state required work cards
• Minimum of one (1) years related experience
• Familiarity with Opentable
• Proper lifting techniques
• Guest relations
• Sanitation and safety
• Safe alcohol service
• Full-service restaurant operations
• Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public

COMPENSATION AND BENEFITS

• Hourly pay: $22.00-$25.00
• Benefits eligible for FT Employees
• Company Discounts
• Fun Work Culture

WORKING CONDITIONS The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job.

• Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
• Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume
• Fast paced, high-volume, full-service restaurant
• Work varied shifts to include days, nights, weekends and holidays

PHYSICAL REQUIREMENTS The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Ability to walk long periods of time
• Ability to stand for long periods of time
• Ability to use hands to handle, control, or feel objects, tools, or controls.
• Ability to repeat the same movements for long periods of time
• Ability to understand the speech of another person
• Ability to speak clearly so listeners can understand
• Ability to push and lift up to 50 lbs
• Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl

DISCLAIMER This job description is a summary of duties, which you as a Host or Hostess are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.