Lead Field Service Technician - Integrated Power Services : Job Details

Are you a hands-on problem solver who loves to travel and provide exceptional customer service? IPS is seeking a dynamic Field Service Technician to join our team. In this role, no day will be the same. You'll troubleshoot, repair, and maintain equipment while delivering top-notch service to our customers. You'll work alongside some of the best technicians in the industry, utilizing the latest technology tools and equipment. If you're passionate about your work, have a strong work ethic, and enjoy working independently, IPS is the place for you. Apply now and start your adventure with us!

Responsibilities & Expectations:

As a Sr Field Service Technician in our IPS PowerServe division, you will perform testing and maintenance on low, medium, and high voltage power distribution equipment for our commercial and industrial clients, and assist with leading teams in the field.

We are NETA accredited and perform testing under NETA standards to ensure reliability, safety, and efficiency.

We are currently hiring NETA III and higher to lead teams in the field.

• Testing and Calibrations:
  • Instrument Transformer
  • Power Transformer testing - Doble, Insulation Resistance, Transformer Turns Ratio (TTR)
  • Cable testing including Power Factor, Tan Delta, VLF, Hipot
  • Circuit breaker & Switchgear testing of low, medium & high voltage
  • Primary & Secondary Injection Testing
  • Protective Relay testing including electro-mechanical and solid state
  • Continuity, Ground Fault
  • Power Quality
• Troubleshooting, inspecting, start-ups, and data collection on: switchgear, circuit breakers, cables, transformers, protective relays, VFDs, ATS
• Service & Repair: Inspections, diagnosis of issues, parts replacement, recommendations, and recommissioning
• Safety: adhere to all safety protocols including LOTO
• Teamwork: contribute to a strong team environment by assisting teammates in achieving mutual goals

• Customer Service: communicate all information to customers clearly and understandably regarding issues and resolutions

• Documentation: complete reports on the work performed

Don't have all these skills yet? No worries! We offer a comprehensive training program to help you gain the necessary skills and certifications. However, the following qualifications and competencies are required:

• Associate degree from an accredited 2-year technical college in Electrical Power, or equivalent military experience/training (Army Prime Power, Air Force Electrical Power Production, NAVY Seabees)
• At least 5 years of relevant testing experience
• Experience with relay testing, oil testing, infrared scanning, switchgear start-up up to 500kV, VFDs
• NETA Certification (III or IV) preferred or equivalent skills to attain certification
• OSHA 30-hour, MSHA, NFPA 70-E, CPR/First Aid/BBP/AED training preferred
• Power DB experience is a plus
• Valid driver's license and at least 3 years of driving experience with a good record
• Strong communication and customer service skills
• Ability to interpret schematics, manuals, and safety guidelines
• Flexible working hours, overtime, weekends, and on-call availability

You will thrive at IPS if you...

• Lead with integrity and prioritize safety, demonstrating high standards and ethical conduct.
• Value teamwork and accountability, working well with others and taking responsibility.
• Focus on the customer, providing an unmatched experience and exceeding expectations.
• Have an entrepreneurial spirit, being proactive and innovative in a fast-paced environment.
• Communicate effectively and purposefully, keeping everyone informed.
• Stay curious and eager to learn, seeking personal and professional growth.

Who We Are:

At IPS, we're committed to empowering you to make a meaningful impact. As the leading and fastest-growing service provider in the industry, IPS offers comprehensive electromechanical and power management solutions to enhance critical infrastructure reliability across North America and the UK. We serve over 30,000 vital customer locations, including renewable energy sites, hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensuring mission-critical operations.

Joining IPS means becoming part of a team revolutionizing equipment and process reliability across sectors like power generation and petrochemicals. You will learn from industry experts, grow with talented colleagues, and be part of a company built on Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Benefits include:

• Paid Time Off (PTO)
• 401k Employer Match
• Bonus Incentives
• Tuition Reimbursement
• Medical, Dental, and Vision plans
• Employee Assistance Program (EAP)
• And more!

Pay Rate Details: $30.00 - $85.00 per hour

IPS is an equal opportunity employer and maintains a safe, drug-free workplace. Employment is contingent upon background and driving record checks, and successful completion of a pre-employment drug screen.