Lead Consultant, System Administrator/ Engineer - GENPACT : Job Details

Job Description - Lead Consultant, System Administrator/ Engineer (ITO094210)

Ready to build the future with AI? At Genpact, we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries, and Genpact is leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, scales advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of whats possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Lead Consultant, System Administrator/ Engineer

System engineer/system administrator are responsible for installing, managing, and upgrading Windows-based systems and servers within a company. They are also responsible for managing data security, configuring user access, and maintaining the stability of the system. This role will be responsible for multiple system engineering related tasks required for integration of clients acquired entity into clients network from IT infrastructure point of view.

• Experience in Citrix, Windows & VMware.
• Experience in managing & troubleshooting Citrix Virtual Apps & Desktops platform.
• Hands-on experience with PowerShell and Office 365.
• Hands on experience with Exchange Online.
• Hands on experience with SharePoint Online administration.
• Good to have Teams admin experience.
• Hands on app registrations on Azure.
• Experience in BitTitan MigrationWiz or ShareGate migration tools knowledge will be an added advantage.
• Experience in application management (packaging, deployment via Intune) will be an added advantage.
• Configuration of servers, operating systems administration, hardening, load balancers including but not limited to management of users, processes, resource contention, preventive maintenance and management of updates & patches to ensure that the system is properly updated; re-installation in the event of system crash/failures.
• Periodic health check of the systems, troubleshooting problems, analyzing and implementing rectification measures.
• Implementation and maintenance of standard operating procedures for maintenance of the infrastructure.
• Management of usernames, roles and passwords of all relevant subsystems, including servers, applications, devices, etc.
• Implementing security on the Internet and Intranet; knowledge of system security (e.g. intrusion detection systems) and data backup/recovery.
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
• Lead desktop and helpdesk support efforts, ensuring desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
• Install and configure software and hardware; manage network servers and technology tools; set up accounts and workstations.
• Monitor performance and maintain systems according to requirements; troubleshoot issues and outages; ensure security through access controls, backups and firewalls.
• Upgrade/patch systems with new releases and models; maintain code repository server and access configuration.
• Maintain cloud infrastructure, application, and database backup.
• Configure and maintain server scaling and High Availability & Disaster Recovery.
• Web/Mobile application release management on staging and production servers; managing and deploying Azure solutions; troubleshooting and resolving Azure services-related issues; configuring Azure services to meet organizational needs.
• Designing and managing swap space in the cloud environment; maintaining Azure profiles and subscriptions; setting up private and public cloud environments; balancing and deploying workloads; implementing and managing cost-effective cloud systems.
• Experience in O365 Administration, AD configuration, Data Migration Tooling, Azure Cloud, Single Sign-On (SSO) Configuration, Outlook/Exchange, Intune Configuration, Networking and domain DNS administration.

Minimum Qualifications

• Bachelors degree in Computer Science, Information Security, or a related field.
• Relevant experience in Windows Sysadmin in on-prem and cloud environments.

Preferred Qualifications/Skills

• Microsoft certified System Administrator.
• Fluent English, oral and written.
• Strong Analytical Thinking.
• Quick learner and innovative.

Lead AI-first transformation Build and scale AI solutions that redefine industries.

Make an impact Drive change for global enterprises and solve business challenges that matter.

Accelerate your careerGain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills.

Grow with the best Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace.

Committed to ethical AI Work in an environment where governance, transparency, and security are at the core of everything we build.

Thrive in a values-driven culture Our courage, curiosity, and incisiveness, built on integrity and inclusion, allow your ideas to fuel progress.

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together.

The approximate annual base compensation range for this position is [$72,000 to $85,000]. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors including but not limited to the applicants experience, knowledge, skills, and abilities; geographic location; and internal equity.

Work-from-Anywhere Roles Los Angeles California-based candidates are not eligible for this role.

Location-based Roles Los Angeles, California-based candidates are not eligible for this role; area candidates are eligible for this role only.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of scams include purchasing a starter kit, paying to apply, or purchasing equipment or training.