Lead Care Coordinator-NHTC - Cliffordbeerschp : Job Details

Job Details Job Location: Hamden, CT Position Type: Full Time Education Level: 4 Year Degree Salary Range: $24.73 - $27.47 Hourly Travel Percentage: Up to 25% Job Shift: Day Job Category: Nonprofit - Social Services Description

EMPLOYER INFORMATION: Clifford Beers is a mental health clinic serving children and families. Our mission is to provide integrated services addressing mental, physical, and social determinants in order to improve health, resiliency and quality of life for children, families and communities. PURPOSE: The Lead Care Coordinator will provide leadership and oversight of the Care Coordination team and collaboration with other agencies and community services. KEY RESPONSIBILITIES: The essential functions of this position, include, but are not limited to: - Determining eligibility of referrals of Care Coordination services. - Ensuring completion of prescribed forms following standardized procedures and timelines for all Care Coordination referrals. - Maintaining waitlists for Care Coordination services. - Acting as liaison with schools, DCF, and other community agencies that provide consultation regarding local Systems of Care matters. - Assisting supervisor with support and feedback to , and consultation with, Care Coordination staff. - Assisting Care Coordinators day-to-day and in crisis situations. - Coaching and teaching the wraparound process in-house and in the community. - Providing ongoing feedback and support to Care Coordinators. - Participating in statewide supervisor meetings with DCF contract manager. - Ensuring and maintaining development of a balanced Child and Family Team. - Assisting in quality assurance review of all applicable documentation and record. - Performing other related duties as directed.

Qualifications

EDUCATION AND EXPERIENCE: - Degree in a behavioral health field preferred - Experience working in an in-home SKILLS:` Must be able to demonstrate: - Family Engagement: - Knowledge of person centered care - Appropriate guidance and facilitation skills of families in the context of the culture, health status, and health needs Technical: - Knowledge of basic group skills - Basic negotiation skills - Ability to delegate tasks, responsibilities, etc - Excellent time management skills - Bilingual Spanish a plus REQUIREMENTS: - Valid drivers license and reliable transportation TRAVEL: - This role may require travel throughout the Greater New Haven area each day COMPETENCIES: Must demonstrate the following competencies: - Diversity and Inclusion: Foster an environment in which all members of the Clifford Beers community, from staff to partners and clients, are treated equitably and are able to contribute fully and meaningfully to the mission of Clifford Beers Employees must make every effort to: - Treat others with respect - Practice cultural humility - Elicit and welcome different points of view - Be committed to advancing Health Equity and trauma-informed anti-racist activities, including but not limited to participating in training and collaborating in related workgroups - Integrity: Act ethically with honesty and consistency regardless of the situation Employees must make every effort to: - Be accountable for his or her own actions - Make decisions based on what is better for the families and employees - Build and maintain trust among co-workers and our families - Uphold honesty in all actions - Excellence: Commitment to deliver outstanding practices in both managing the organization, service delivery, and collaborating with partners Employees must make every effort to: - Utilize data and research to provide the highest quality of care - Regularly participate in professional development to stay abreast of most recent and progressive practices - Promote continuous quality assessment and improvement - Communication: The ability to express oneself clearly and professionally both in writing, conversations, and in nonverbal communication with others Employees must make every effort to: - Oral Communication - Speak clearly and in an organized manner that can be easily understood - Express ideas concisely and respectfully - Summarize or paraphrase his/her understanding of what others have said to verify understanding and prevent miscommunication - Hold herself or himself accountable for pitch, speed, tone and volume of voice while speaking - Show understanding of professional and cultural implications of body posture, stance, gestures, proximity to listener, facial expressions and appearance - Written Communication - Write clear and concise sentences devoid of grammatical and spelling errors - Tailor writing style to the audience of the message - Write in a respectful and tactful manner PHYSICAL ABILITIES: - 20 % of the time is spent making repetitive motions - 50 % of the time spent sitting - 10 % walking, bending, standing, stooping, crouching or kneeling - 20 % of the time is spent using hands to type, write, or use controls - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions ENVIRONMENTAL CONDITIONS - Indoors, Environmentally controlled with occasional exposure to outdoor weather - Close physical proximity to coworkers and clients As an organization committed to Anti-Racist practice, we strongly encourage people of color, LGBTQ+, veterans, parents, and individuals with disabilities to apply In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc) If you need reasonable accommodations at any point during the interview process, please let us know We are an equal opportunity employer who will welcome everyone to our team

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