Lead Account Processor - Texas Tech University : Job Details

1. Step Up as a Team Player. Serve as a reliable backup for colleagues during their absence, ensuring smooth office operations and continuity .. Data Compilation & Analysis. Gather and analyze data related to procurement, Voyager card transactions, and travel expense reports, contributing to insightful reporting and strategic decision-making .. Audit & Compliance Oversight. Review, audit, and verify procurement and Voyager card receipts, as well as travel expense reports, ensuring all transactions align with State, Federal, and University policies. Promptly follow up on discrepancies or compliance issues .. Customer Support Excellence. Provide professional, responsive support through email, phone, and online platforms to assist customers and internal staff with procurement card-related inquiries .. Office Support. Offer proactive support to daily office operations, helping maintain efficiency and a collaborative work environment .. Process Improvement Advocate. Continuously evaluate wo...Processor, Customer Experience, Lead, Operations, Accounting, Education, Business Services