Lab Clerk - WVU Medicine : Job Details

Obtain and process laboratory specimens for testing. Provide clerical and receptionist services to the laboratory.

Minimum Qualifications:

1. High school diploma or equivalent.

Preferred Qualifications:

1. Experience using a Laboratory Information System.

2. General clerical experience.

Core Duties and Responsibilities:

1. Perform computer related duties such as ensure proper patient identification, test order entry, documentation of specimen collection, proper specimen labeling, and receipt using the LIS. Prints, sorts, and distributes patient test reports according to laboratory schedule. Performs additional computer tasks for statistical data entry using a variety of other computer program. Submit information for the update of physician database and statistical files.

2. Answer and respond to telephone inquiries, directing physician/patient questions to personnel, as appropriate. Calls critical laboratory results to physicians. Faxes results to ordering provider as indicated. Re-Fax EPIC failed faxes printing to the lab daily.

4. Direct patients' requests to appropriate personnel. Assists patient with requests for reports according to HIPAA guidelines.

5. Prepare testing to be sent to reference laboratories. This includes, but not limited to, proper collection container, specimen type, specimen temperature, specimen stability, etc. Ensure that pending lists are maintained accounting for all patient samples. Can properly pack and ship specimens to all referral laboratories.

6. Receive specimens from pneumatic tube system. Documentation of specimen collection and receipt using the LIS. Centrifuge specimens as needed. Aliquot specimens as needed. Deliver prepared specimens to indicated departments.

7. Maintain & update departmental files including preparations of reports and special requisitions.

8. Maintain department equipment including recording & reporting malfunctions.

9. Monitor supplies, stock shelves when orders arrive, fill client orders.

10. Sort & distribute mail daily.

11. Performs other duties as assigned.

Physical Requirements:

1. Frequent walking, standing, bending, and kneeling.

2. Ability to lift and/or carry up to 25 pounds.

Working Environment:

1. Exposure to bloodborne pathogens, latex, medications, sharps, and radiation.

Skills and Abilities:

1. Ability to attend to more than one aspect of a situation simultaneously.

2. Efficiency in processing of verbal information, either in written or spoken form is a major requirement and prerequisite of the job.

3. Some independent thought, planning or origination of options and solutions is necessary.

4. Ability to apply principles of reasoning and problem solving to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.