Kitchens Design Associate - Arnold Lumber Co : Job Details

Job DetailsLevelEntryJob LocationWakefield - Wakefield, RIPosition TypeFull TimeJob ShiftDayDescriptionKitchen Design AssociateArnold Lumber Company is a fourth-generation full-service lumberyard headquartered in West Kingston, RI, with additional locations in Bristol, Cumberland, Wakefield, and Westerly, serving local communities for over 110 years. Arnold Lumber is more than just a retail building material supplier; it is a cornerstone of the local communities. In 2025, its commitment to quality and excellence in the workplace earned it recognition as a winner in the Providence Business News Best Places to Work in Rhode Island. #PBNBPTWIf you are seeking a rewarding position with an opportunity for career growth - we want, YOU on our team! PURPOSE: The Kitchen Design Associate is responsible for handling intermediate-level order entry, sales transactions, and quotes. They will build relationships with internal and external customers and suppliers, support outside sales representatives, and demonstrate proficient knowledge of products for promotion and sale. This role aims to enhance operational efficiency and provide optimum customer service by adhering to company policies and utilizing various sales tools effectively.ESSENTIAL FUNCTIONS:

• Manage customer sales transactions including phone sales and walk-in traffic.
• Provide quotes and process all orders, including stock and special orders.
• Coordinate deliveries and communicate changes to all parties involved.
• Continue developing product knowledge and suggest add-on sales.
• Build relationships with internal and external customers and suppliers.
• Follow up with customers and vendors, and direct complaints to appropriate management.
• Maintain cleanliness and organization of the work area.

OTHER JOB DUTIESAll other duties - Perform all other duties as assigned including carrying out responsibilities, performing duties, using skills, and working in conditions necessary to perform all assigned tasksQualificationsCOMPETENCIES/SKILLS:

• Basic math skills.
• Ability to manage time effectively.
• Detail oriented.
• Proficient in computer operations and capable of self-directed learning to adapt to new technologies and procedures.
• Strong organizational skills, capable of handling multiple tasks and assignments.
• The ability to use POS system and quoting tools.
• The ability to follow written and verbal instructions.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

• Ability to sit, stand, and move within an office or showroom setting for extended periods.
• Vision abilities to include close, distance, peripheral, color and depth differentiation.
• Capable of lifting and moving objects up to 25 pounds on occasion.
• Manual dexterity needed for keyboarding and other repetitive tasks.

EDUCATION & EXPERIENCE:

• High School Diploma preferred.
• 3+ years of customer service/sales experience required.
• Working knowledge of Microsoft Office