Kitchen Manager, Lansing, MI #124 - goPuff : Job Details

/ / Kitchen Manager, Lansing, MI #124 Gopuff is the go-to solution for immediate everyday needs, fulfilling customer orders of cleaning and home products to over-the-counter medications, food and drinks, and in some markets, alcohol - in just minutes. As a member of Gopuff's Kitchen Operations team, the Kitchen Manager role is crucial to contributing to the success of our busiest kitchens by managing a vertically integrated kitchen. As Kitchen Manager, your first and most important priority is to provide a positive experience for all of our customers and team. You will manage daily operations of a kitchen operation, where the main priority is delivering a quality product to our customers. **You Will**

* **Plan, communicates and delegates responsibilities to Kitchen Team Members to guarantee a positive and smooth flow of operations**

* **Cultivate and maintain a positive vibe within the team and kitchen**

* **Analyze business results and trends; prepare action plans to use the kitchen's food strengths and address areas of opportunity to ensure food service profitability.**

* **Build a repeatable process to attract and hire the best people to join Gopuff Kitchen.**

* **Create weekly schedules to meet the needs of the business while managing total labor dollars**

* **Maintain all kitchen menu items and recipes, and ensure all Kitchen Team Members are trained to prepare the entire menu to Gopuff Kitchen standards**

* **Ensure Gopuff Kitchen operates daily with the ability to offer all items on the menu**

* **Follow health & safety standards and maintain a clean and organized kitchen**

* **Display a customer-first attitude by training and holding Kitchen Team Members accountable for delivering legendary customer service and top-notch food and beverage products**

* **Use existing tools to prioritize communications between the MFC and Gopuff Kitchen.**

* **Develop knowledge and awareness of current marketing programs, promotions, strategies, and programs; educate all retail team members**

* **Coach and guide Kitchen Team Members to attain operational goals**

* **Be an objective observer to identify problems, concerns and opportunities for operational improvement**

* **Lead Kitchen Team Members by conducting performance assessments, providing feedback and setting goals to improve team performance**

**You Have**

* 5+ years of supervisory food service and Kitchen Manager experience preferred

* ServeSafe Certification

* 2+ years experience in food ordering and inventory management

* 2+ years experience using scheduling software and hiring/disciplinary action

* Must be available to work all shifts, weekends and holidays based on business needs

**Our Benefits**

* Comprehensive medical, dental, and vision insurance

* Optional FSAs and HSA plans

* Commuter benefits

* 401k matchingSupplemental employee, spouse and child life insurance to all eligible employees

* Generous Parental Leave

**At Gopuff, we know that life can be unpredictable.** Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get itstuff happens. But thats where we come in, delivering all your wants and needs in just minutes. And now, were assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. *Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.*