Key Account Director - AMCS Group : Job Details

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Sustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, USA, Canada and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future. We welcome candidates based in Boston or any location along the East Coast.

• Develop and maintain a multi-year strategic account plan focused on meeting or exceeding customer objectives and sales goals. Adapt the account strategy continuously to align with the evolving needs and priorities of key accounts.
• Lead and influence strategic planning efforts across sales, product, consulting, and support teams, ensuring that key account requirements are prioritized and represented effectively.
• Manage the relationship between key accounts and AMCS personnel, including all sales, solution specialists, product development, consulting, support, and corporate functions, ensuring effective alignment, clear communication, and regular reporting.
• Collaborate with customers to establish agreement on key initiatives that align with their business transformations and strategic imperatives.
• Take ownership of any escalation issues related to key accounts, driving them to closure while fostering high levels of customer satisfaction and ensuring a win-win environment in day-to-day operations.
• Establish a quarterly business review process with key account sponsors to track progress on aligned initiatives and foster ongoing engagement.
• Build and maintain relationships with the customer's executive team, establishing yourself as a trusted business advisor.
• Drive both strategic and tactical planning to support the overall success of key accounts.
• Generate and achieve accurate monthly sales forecasts that reflect account health and progress.
• Proactively identify and create new opportunities for growth within existing key accounts, leveraging a hunter mentality in your approach.
• Conduct initial discovery calls and meetings with customers through phone, email, or in-person interactions.
• Facilitate face-to-face meetings, deliver proposals and solutions, and close business via phone, Zoom, or in-person as circumstances allow.
• Collaborate internally on pricing strategies and account implementation plans to ensure customer success.
• Maintain detailed records of your sales funnel and prospective customers in the required formats.
• Conduct regular progress meetings with key account sales teams and management to ensure alignment and accountability.
• Engage in ongoing professional development and training opportunities, both internally and externally, to enhance your skills and knowledge.

• 15+ years of experience in a quota-carrying consultative software sales role, with average deal sizes exceeding $1.5m ACV.
• Proven track record of managing multi-year, multi-faceted transformational business engagements with Fortune 500 companies.
• Strong skills in developing corporate strategic account sales plans with concurrent, multi-year sales motions.
• Excellent communication and presentation skills, along with experience in creating compelling solutions blueprints.
• Demonstrable experience in C-Suite value positioning and developing ROI insights through methodologies such as Command of the Message and MEDDICC.
• High level of business acumen and a thorough understanding of customers' businesses, organizations, strategies, and financial positions.

• Mid-Senior level

• Full-time

• Sales and Business Development