Junior IT Support Analyst - Oliver James : Job Details

Title: Junior IT Support Analyst Location: Midtown NYC (Onsite 5 Days) Type: Contract, 6 Months+ Pay Range: $18-25hr No third parties We're looking for a hands-on, detail-oriented Junior IT Support Analyst to join our New York office. This is a junior-level position perfect for someone who's organized, eager to learn, and ready to start their career in IT. You'll play a key role in supporting our day-to-day IT operations, helping us stay on track with ongoing projects, keeping our equipment organized, and providing light Level 1 support to our internal teams. While this role will start with a focus on administrative and operational IT tasks, you'll gain exposure to technical systems and processes, setting you up for growth into a more technical IT position over time. Key Responsibilities:

• Assist with desk-side IT support for employees, including basic troubleshooting and setup for Windows 11 devices.
• Organize and maintain IT inventory, including laptops, peripherals, and other hardware.
• Support the Windows 11 rollout by preparing workstations, installing software, and assisting end-users with migration.
• Perform basic user account administration (password resets, account provisioning) under supervision.
• Help track and manage IT assets, updating documentation and logs as needed.
• Coordinate with the IT team to ensure smooth execution of ongoing projects.
• Maintain a tidy and organized workspace for IT equipment and supplies.

Skilled Needed:

• Bachelor/Associate Degree in a Technical field is desired but not required
• 1 year+ experience in an IT Support capacity would be beneficial
• Familiarity with computers, operating systems (Windows preferred), and common office software.
• Strong organizational skills and attention to detail.
• Excellent communication skills-able to explain basic IT concepts in simple terms.
• Willingness to perform hands-on tasks and follow detailed instructions.
• A proactive approach, with the ability to manage time effectively and prioritize tasks.

To be considered for the role please apply online or email an updated Resume to Liam Schmidt at Oliver James - [email protected]