Joy Creator/Guest Service Representative - Nothing Bundt Cakes : Job Details

From Happy Birthday to Just Because, Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.

With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!

PTO, Paid Training, Employee discounts, Flexible schedule, Free uniforms, Opportunity for advancement, Paid time off

We are looking for a Joy Creator! We are looking for a very special kind of person to become a part of our bakery family. We know that qualities like sincerity, warmth, hard work, and a little humor will take you far at NBC. The position of the Joy Creator is to create a warm and welcoming environment in which to serve the NBC guests both in person and by telephone. The Joy Creator wears several different hats which includes decorating cakes, prepping materials for future orders, crafting, light cleaning and organizing orders/materials.

Ability to Live Our Values - Ohana (Hawaiian for family), Deliver Excellence, Servant's Heart, Spirit of a Champion & Making Genuine Connections, Genuine care for others' needs, Past retail, restaurant and/or bakery experience preferred, Possess a strong sense of teamwork, Attention to detail is a must, Ability to follow instructions, Has integrity and takes initiative, Works well under pressure, Outgoing and friendly personality, Multi-tasking ability, Strong sales ability, Strong sense of urgency, Ability to work off-site events and assist with marketing, Valid Wisconsin Driver's License, Willing to be trained in the BOH(back of house), Available to work off-site events

Abide by all NBC bakery policies and procedures, Assist other departments when necessary, Introduce walk-in guests to the bakery and our products (tasting our products is a MUST), Suggest creative solutions to guests with walk-in orders, Suggest the purchase of add-ons and retail to make the product a complete experience, Assist phone-in guests with their orders, Give cake presentations while performing quality control tests, Operate and balance the POS (Point of Sale system) with accuracy and efficiency, Have current and complete knowledge of prices, products and promotions, Keep retail & work areas clean, swept and neatly merchandised throughout the day, Ability to support crafting department, Track inventory, Operate NBC vehicles where required, Work if needed at off-site events

Job Types: Full-time & Part-time

Schedule: Monday - Sunday

Our Culture at NBC is about being: Detail-oriented We love to get things right the first time, Outcome-oriented We thrive on our guest receiving the same awesome experience time and time again, People-oriented Our team and our guests are the number one priority for our business, Team-oriented We love the feeling of comradery, and we have fun while building it

Compensation: $15.00 - $18.00 per hour