Job Regional Route Planner - Advanced Drainage Systems : Job Details

Advanced Drainage Systems is a leading manufacturer of stormwater and onsite septic wastewater solutions, committed to sustainability and innovation. With a vast manufacturing and distribution network, we deliver high-quality products across multiple industries while recycling over half a billion pounds of plastic annually. At ADS, we foster a culture where diverse perspectives drive better ideas, ensuring every employee feels valued, heard, and empowered to make an impact.

The Regional Route Planner is responsible for efficiently managing driver and customer relations within a designated region. This role involves developing and optimizing delivery routes, ensuring timely deliveries, and maintaining high standards of customer service. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a thorough understanding of logistics and transportation planning.

Primary Job Responsibilities:

• Route Planning and Optimization
• Design and optimize delivery routes to maximize efficiency and minimize operational costs.
• Utilize route planning software and tools to ensure optimal route configurations.
• Monitor and adjust routes based on traffic conditions, weather, and other variables.
• Builds executable loads within a region and schedules delivery stops with safety in mind.
• Maximizes driver productivity, fleet asset utilization and pounds shipped per load.
• Schedules regional orders to meet customer needs, on-time delivery dates and delivery goals.
• Leverages common carrier network by building cost effective loads through approved partnerships such as DHL and UPS.
• Partner with location Freight staff team as needed for regional fleet support.
• Put drivers in progress on trips daily in LoadMaster.
• Enter trip information from driver trip envelopes daily.
• Check envelopes for BOL discrepancies and report to Yard Manager daily.
• Check BOL scanning for missed BOL's and re-scan missing BOL's daily.
• Pre-Call and print driver pick slips for next day deliveries.
• Be a direct line of communication for customers and ADS drivers regarding deliveries.
• Monitor open RMA's and schedule pick up accordingly with deliveries.
• Other duties as assigned

Customer Relations

• Confirms regional customer delivery times with the correct address and contact information.
• Serve as the point of contact for customers regarding delivery schedules and route inquiries.
• Resolve customer complaints and issues promptly and effectively.
• Maintain strong relationships with key customers to understand their needs and expectations.
• Partners with CSRs and Sales on expedited orders and regional fulfillment.
• Complete BOL auditing and OTIFNE missed reason code validation as a back up owner for region.
• Review regional backorder and future order management.
• Document all customer pre-calls using the designated pre-call log.

Communication and Coordination

• Communicate route plans and updates to drivers and other relevant stakeholders in a timely manner to ensure work life balance.
• Coordinate delivery escalation challenges within yard team and plant network to ensure critical deliveries are planned for interplant moves.
• Provide timely updates and reports to the Regional Freight Manager.

Problem Solving

• Identify and resolve route-related issues proactively.
• Analyze delivery data and feedback to continuously improve route efficiency.
• Implement contingency plans to address unforeseen disruptions.

Compliance and Safety

• Ensure all route planning activities comply with company policies and transportation regulations.
• Promote a culture of safety among drivers and logistics personnel.
• Conduct regular route audits to ensure compliance with safety standards.
• Supports Stop Work Obligation Program.

Qualifications: This position requires flexibility to work 40+ hours per week and weeknights/weekends as required.

Job Skills: This position should possess the following skills/knowledge:

• Self-motivation, dependability, and team oriented
• Ability to learn new skills and be open minded/curious, effective communicator.
• Intermediate computer skills including software such as Microsoft Office Suites
• Strong organization, time management and conflict resolution skills
• Familiarity with FMCSA and State DOT requirements such as HOS rules

Educational Requirements/Preferred Experience: High School Diploma or equivalent 1-2 years office/computer experience

ADS supports an inclusive workplace that values diversity of thought, experience, and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. ADS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Health & Welfare Benefits: Medical and prescription drug plans, telemedicine (with medical plan), dental and vision plans, virtual physical therapy*, an employee assistance program (EAP)*, and voluntary accident, critical illness, and hospital indemnification programs.

Financial Benefits: Retirement 401k program with company match, an employee stock purchase plan (voluntary), financial wellness planning*, paid parental leave*, flexible spending accounts (FSA) for child care and health care, short-term and long-term disability*, basic life insurance, accidental death and dismemberment (AD&D)*, adoption financial reimbursement*, tuition reimbursement*, voluntary life insurance (for employees, spouses, and children), and voluntary identity theft and fraud protection.

*100% paid by ADS.

Growth Opportunities & Global Presence: With a global network of approximately 70 manufacturing plants and 40 distribution centers, ADS offers extensive opportunities for career growth and development in various locations around the world.

Inclusive and Creative Work Culture: ADS fosters a culture of passion, innovation, and continuous improvement, empowering employees to shape industry-leading solutions. We value diverse perspectives, recognizing that they drive better ideas, processes, and performance. Our workplace is built on respect, inclusivity, and shared responsibility, ensuring every team member feels valued and contributes to our collective success.

Innovative & Sustainability Focused: Advanced Drainage Systems is one of the largest plastic recyclers in North America, ensuring over half a billion pounds of plastic is kept out of landfills every year.

Learn More:

ADS supports an inclusive workplace that values diversity of thought, experience, and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. ADS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.