Job Opening: Office Assistant - Chemik Healthcare Services : Job Details

Job Title: Office Assistant / Intake Coordinator Company: Chemik Healthcare and Hospice Care Location: Sugarland, Texas Job Type: Full-Time / Part-Time Reports To: Office Manager / Administrator About Us: Chemik Healthcare and Hospice Care is dedicated to providing compassionate, patient-centered home health and hospice services. With a specialty in dementia care and a strong commitment to excellence, we serve individuals and families with dignity, respect, and clinical expertise. Position Summary: The Office Assistant / Intake Coordinator plays a key administrative role in ensuring a smooth, efficient, and welcoming intake process for new patients. This position requires excellent organizational skills, attention to detail, strong communication abilities, and a compassionate demeanor. You will serve as the first point of contact for referrals, patients, and families while supporting the clinical and administrative team in day-to-day operations. Key Responsibilities:

• Receive and process all incoming referrals (fax, CarePort, email, phone, etc.)
• Verify patient insurance and eligibility for home health or hospice services
• Coordinate initial patient intake, including consent forms and physician orders
• Input accurate patient data into the EMR system
• Communicate with referral sources, physicians, and clinical staff to ensure timely admission
• Schedule patient evaluations and visits with nursing and therapy staff
• Maintain organized records and ensure compliance with HIPAA and CMS regulations
• Answer phones, greet visitors, and assist with general office duties
• Provide support for audits, surveys, and other regulatory needs
• Assist in ordering supplies and managing patient charts
• Collaborate with the interdisciplinary team to ensure continuity of care

• High school diploma or equivalent; associate's degree preferred
• Minimum 1 year of administrative or healthcare experience (home health or hospice experience strongly preferred)
• Knowledge of Medicare, Medicaid, and commercial insurance
• Familiarity with EMR systems (Home Health Pro, Axxess, or similar is a plus)
• Excellent organizational, communication, and multitasking skills
• Compassionate and professional demeanor
• Bilingual is a plus

• Supportive team environment
• Opportunities for professional growth
• Competitive pay
• Training and development for those new to home health or hospice intake