Jira Architect - Nelson Connects : Job Details

Applicants must be U.S. Citizens or Green Card holders. Third-party candidates, C2C arrangements, or those requiring visa sponsorship are not eligible for this role.

We're looking for a seasoned JIRA Architect to help design, optimize, and scale our Atlassian ecosystem in support of complex hardware and software programs. This role requires a strategic thinker who can translate cross-functional requirements into efficient workflows, automations, and integrations. Ideal for someone with deep JIRA expertise, scripting ability, and a passion for building robust, enterprise-level tooling in a fast-paced engineering environment.

What you will be doing:

• Provide strategic recommendations and thought leadership on Jira solutions, focusing on system design, optimization, workflows and automation capabilities.
• Assess and implement other tools to integrate with Jira (Google office products, Slack, Polarion and various plug-ins) for tracking and reporting.
• Create comprehensive implementation documentation for new Jira configurations and solutions.
• Conduct testing and demonstrations in the Jira development environment, collaborating with implementation teams to refine solutions before production deployment
• Design and document data migration strategies, including impact analysis on reporting and existing workflows
• Provide training and support to users, for any Jira related updates
• Partner with the central Jira admin team to ensure alignment with organization-wide standards and best practices

What you bring:

• Bachelor's degree in Computer Science, Information Systems, or equivalent experience
• 5+ years of experience in Jira administration and architecture
• Strong understanding of Jira configuration, workflows, and automation capabilities
• Experience in technical documentation and solution design
• Proven track record of implementing complex Jira solutions in enterprise environments
• Excellent analytical and problem-solving skills
• Strong communication skills with ability to explain technical concepts to non-technical stakeholders
• Strong understanding of script runner and behaviors.
• Experience with writing custom groovy scripts.

Bonus Qualifications

• Atlassian certifications
• Experience with Jira integrations and API development
• Knowledge of automotive or aerospace industry processes
• Experience with change management and process improvement
• Background in program management or business analysis

To learn more about the workplace culture and the position, apply today!