IT Technician - City of Lancaster Pennsylvania : Job Details

This position will work as at a technician level, under close supervision to support the IT Bureau in day-to-day operations of the bureau. The fundamental reason the position exists is to support City server-based applications, networks, telecommunication systems, and equipment by troubleshooting and maintaining IT systems. This position reports to the Chief Data and Technology Officer. This job does not require any significant programming skill. However, the employee is expected to have significant skill in diagnosing and debugging PC. Examples Of Essential Duties Follows safe practices in the performance of duties. Respond to staff requests for help through a web-based ticketing-system. Supports all technology systems of the City of Lancaster and its departments including but not limited to hardware, software, local and web-based applications, audio/visual equipment. Assists staff with hardware and software challenges. Assists staff with new hardware and software through the use ...Technician, IT, Telecommunications, Operations, Software, Systems