IT Technician - Valley County, ID : Job Details

Salary: $23.29 - $31.05 Hourly Location : Cascade, ID Job Type: Full Time Regular Job Number: 25-00199 Department: Information Technology Opening Date: 07/16/2025 Closing Date: Continuous Summary Valley County is recruiting for a dedicated and skilled IT Technician to join our team. If you're passionate about technology and enjoy helping others, this is a fantastic opportunity to make a real impact within our local government. As an IT Technician, you'll play a crucial role in ensuring the smooth operation of computer systems across various county offices and remote locations. You'll be the go-to person for technical support, helping our staff with everything from desktop computer issues to application troubleshooting and general tech-related queries. This is a full-time position with full employee benefits. Typical Duties & Responsibilities The IT Technician is the primary point of contact for technical assistance for all county employees. Daily tasks involve diagnosing and resolving a wide array of hardware and software issues, from troubleshooting unresponsive applications and printer malfunctions to configuring new workstations and providing guidance on operating system functionalities. Incumbents travel to various county departments, including remote sites, to provide hands-on support, install new equipment, perform routine maintenance, and ensure seamless operation of essential county services. This role requires a patient, detail-oriented individual with strong problem-solving skills and a commitment to helping our dedicated staff leverage technology effectively to serve the community. To view the official Valley County job description for this position, click here: Typical Qualifications The ideal candidate will need to have a minimum of 2 years of professional experience in IT desktop support or a closely related field. They will also have strong knowledge of Windows operating systems (Windows 10/11) and the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams). They should also have familiarity with basic network fundamentals (TCP/IP, Wi-Fi configuration, basic network troubleshooting). They will need excellent problem-solving and analytical skills with the ability to diagnose and resolve technical issues efficiently, and outstanding communication and interpersonal skills with the ability to explain complex technical concepts clearly and patiently to non-technical users. They should also have the ability to work independently with minimal supervision, manage time effectively, and prioritize tasks in a fast-paced environment. And finally, they should be a strong team player with a willingness to collaborate and support colleagues. When applying, please provide a resume or detailed work history that shows your relevant training and experience. Benefits As a way of assisting our employees to live healthier, happier, and less worrisome lives, Valley County offers the best benefit package of any employer in the county. Our benefits include:

• Retirement Membership in PERSI
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Prescription Drug Insurance
• Personal Leave (22 days per year to start)
• Holiday Leave (11 days per year)
• Bereavement Leave
• Life Insurance
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)

And don't forget about these benefits:

• A Positive Work/Life Balance
• Job Stability & Satisfaction
• Career Advancement
• A Casual Work Environment
• Physically Relaxed
• Mentally Stimulating
• A Chance to Make a Difference!

Hiring is done without regard to race, religion, color, national origin, gender, age, disability, sexual orientation, marital status, gender identity and expression, pregnancy, or genetics. In addition, preference may be given to veterans who qualify under state and federal laws and regulations. ELIGIBLE BENEFITS INCLUDE:Health Insurance

• Medical
• Dental
• Vision
• Flexible Spending Account
• Employee Assistance Program

Retirement

• PERSI Base Plan
• PERSI Choice 401(k)
• NationWide 457(b)

Time Off

• Personal Time Off (PTO) - 176 Hours Per Year to Start
• Holidays - 11 Days Per Year
• Bereavement Leave

Life Insurance

• GemPlan $10,000 Per Employee
• Aflac (Life, Disability, & Critical Illness)
• NCPERS Term Life

PLUS THESE BENEFITS TOO:

• A Positive Work/Life Balance
• Job Stability & Satisfaction
• Career Advancement
• A Casual Work Environment
• Physically Relaxed
• Mentally Stimulating
• A Chance to Make a Difference!

More information can be found in our page.