IT Technical Support - Go Intellects : Job Details

*Hybrid position - must be willing to come on-site in DC*

Complete Description:

Responsibilities

• Provides technical direction and engineering knowledge for communications activities including planning, designing, developing, testing, installing, and maintaining large communications networks.
• Ensures that adequate and appropriate planning is provided to direct building architects and planners in building communications spaces and media pathways to meet industry standards.
• Develops, operates, and maintains voice, wireless, video, and data communications systems.
• Performs complex engineering or analytical tasks associated with one or more technical areas within the communications function.

Qualifications

• 1-5 years of experience developing, operating, and maintaining voice, wireless, video, and data communication systems.
• 1-5 years of experience providing direction for communications activities related to large communication networks.
• Experience troubleshooting telecom issues such as desk phones, call center applications, mobile devices, and data/voice ports.
• Proven experience with telecom systems like PBX, ACD, UIP.
• Experience in asset management for hardware and software.
• Good technical understanding of networks, telecommunications, and mobile devices.
• Experience working in a Call Center environment.

Compensation: $45.00 per hour

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