IT Technical Support Engineer - MGM Yonkers - MGM Resorts International : Job Details

Yonkers, New York. The SHOW comes alive at MGM Resorts International. Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB:The Technical Support Engineer I (TSE I) plays a vital role in delivering exceptional on-site support to internal customers as requested through the trouble ticket system. This position emphasizes outstanding guest service and requires a thorough understanding of applicable federal, state, and local laws, regulations, and ordinances, as well as adherence to company policies and procedures. THE DAY-TO-DAY:Monitors the property Help Desk queues and works cooperatively with the Corporate IT department, Property IT department, and vendors to facilitate correction of incidents and problems. Upda...Technical Support, Support Engineer, IT, Technical, Engineer, Support, Technology, Hotel