IT Tech Svcs - Sr Systems Administrator - Children's Health : Job Details

Job Title & Specialty Area: Sr. Systems Administrator - SCCM

Department: IT Tech Services

Location: Dallas, TX

Shift: Monday - Friday

Job Type: Remote, but need to be local to Dallas area

Why Children's Health?At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal. Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being. Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary:We are seeking a highly skilled and experienced Senior Systems Engineer to join our Technical Services Operations team. The ideal candidate will be responsible for managing and supporting our IT infrastructure, with a focus on End User Computing Systems Delivery including SCCM, Intune, software packaging, Windows 10 and 11 OS builds, Active Directory group policy, PowerShell scripting automation, and IGEL thin client management. Experience using other mobile device management tools and Windows OS migrations are a plus. This role requires a proactive individual with a strong technical background and excellent problem-solving skills.

Responsibilities:

• SCCM and Intune Management: Oversee the deployment, configuration, and maintenance of System Center Configuration Manager (SCCM) and Microsoft Intune for device management and software distribution.
• Software Packaging: Create, test, and deploy software packages and updates to ensure seamless application delivery.
• Windows OS Builds: Develop, maintain, and support Windows 10 and Windows 11 operating system builds, ensuring they meet organizational standards and security requirements. Experience with Windows OS migration including user data and application migration.
• Active Directory Group Policy: Manage and configure Group Policies to enforce security settings and streamline user and computer management.
• PowerShell Scripting and Automation: Develop and maintain PowerShell scripts to automate routine tasks and improve operational efficiency.
• IGEL Management: Administer and support IGEL thin client environments, ensuring optimal performance and user experience.
• Other Mobile Device Management experience: Experience with other MDM products such as AirWatch or JAMF is a plus, including an understanding of how to manage, deploy and migrate between different MDM policies on a group of devices.
• Rotating On-Call: Available for a rotating 1-week (24/7) on-call schedule to take ownership of EUC related incidents and requests during business hours and after-hours.
• Incident and Problem Management: Troubleshoot and resolve complex technical issues, providing timely and effective solutions.
• Documentation and Reporting: Maintain comprehensive documentation of systems, configurations, and procedures. Generate SQL based reports to track inventory data and security stance.
• Collaboration: Work closely with other IT teams, including network, data center, security, and application support, to ensure cohesive and efficient operations.
• Tanium Management: Design, implement, and manage Tanium infrastructure to ensure optimal performance and security. Experience migrating existing endpoint management tools and clients to Tanium is a plus.

Note: This position is classified as remote but will be required to be onsite in Dallas occasionally for meetings or projects as defined by management. Details will be discussed in the interview.

How You'll Be Successful:

WORK EXPERIENCE

• At least 5 years' experience in developing information processing solutions, Required
• At least 3 years' experience in designated operating systems/application administration, Required
• At least 1-year personnel or project management experience, Required

EDUCATION

• Four-year bachelor's degree or equivalent experience, Required
• Roles supporting a specific software must demonstrate competency in the software used in their role. All training and testing applicable to the role must be successfully completed and passed within 180 days of employment. Continuing education requirements must be completed and maintained for applications applicable to the role.

A Place Where You BelongWe put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children's Health a place where everyone can contribute.

Holistic Benefits – How We'll Care for You:

• Employee portion of medical plan premiums are covered after 3 years.
• 4%-10% employee savings plan match based on tenure
• Paid Parental Leave (up to 12 weeks)
• Caregiver Leave
• Adoption and surrogacy reimbursement

As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.