IT Support - Tech 1 - Security Clearance - GTN Technical Staffing : Job Details

IT Support I - Onsite - Broken Arrow, Ok (Tulsa Area)Security Clearance, or Ability to obtain clearance is required. Responsibilities:Supports end users by resolving hardware and software problems, installations of applications, deployment of new technology. Performs client setup at desktop level -installing, upgrading, implementing and configuring operating systems, applications, software, and hardware. Troubleshoots problems with computer systems, including hardware and software, e-mail, network and peripheral equipment;makes repairs and corrections where required. Escalate complex software, hardware, or network/workstation calls to the appropriate staff. Supports remote computing and telecommuting clients. Document resolutions using service desk ticketing system. Works with vendors to request service regarding software and hardware failures under maintenance. Evaluate software and hardware for functionality and ease of use for integration into our environment. Participates on-call s...Security, IT, Support, Technical Support, Microsoft, Software, Staffing