IT Support Specialist - Ballinger Memorial Hospital : Job Details

Ballinger Memorial Hospital District

Ballinger, TX 76821

Job Title: IT Support Specialist

Employment Type: Full-Time

Benefits:

Ballinger Memorial Hospital District offers extremely competitive salaries and excellent benefits! All employees are enrolled in the TCDRS retirement plan, with a generous employer contribution.

Full-Time employees are eligible for medical, dental, and vision insurance, short term disability and cafeteria plans. BMHD also provides $40,000 life insurance and long-term disability for all Full-Time employees.

Job Description:

The IT Support Specialist plays a key role in supporting the information technology systems and infrastructure of Ballinger Memorial Hospital District's hospital and clinic. This full-time position is responsible for a variety of technical duties including managing work orders, supporting the phone and camera systems, handling patch management, and ensuring the functionality of network systems.

Additional responsibilities include image deployment, mobile device management (MDM), inventory oversight, and backup systems management. The Specialist also ensures the security and reliability of systems through antivirus updates and the Kaspersky Security Center.

The successful candidate will be available for on-call responsibilities after hours and on weekends, demonstrate a strong understanding of general IT system operations, and be capable of working in a fast-paced healthcare environment.

Key Responsibilities:

• Provide technical support for hospital and clinic IT systems.
• Manage and respond to work orders in a timely and effective manner.
• Maintain and troubleshoot camera and phone systems.
• Perform patch management and provide network support.
• Oversee image deployment and manage MDM and inventory systems.
• Monitor and maintain the backup system to ensure data security and integrity.
• Ensure regular antivirus and security updates via Kaspersky Security Center.
• Be available for on-call support during evenings, weekends, and holidays as needed.
• Operate and maintain electronic data processing equipment efficiently.

Education:

• High school diploma or equivalent required.
• Associate's degree in Computer Science or a related field preferred.

Qualifications:

• 1–2 years of computer experience, preferably in a hospital or clinical setting.
• Solid understanding of computer systems and electronic data processing.
• Excellent troubleshooting and problem-solving skills.
• Ability to handle multiple tasks and prioritize technical duties.
• Willingness to work flexible hours, including nights and weekends when on-call.

About Us:

Ballinger Memorial Hospital District offers numerous outpatient services, acute and swing bed care, and is certified as a level IV trauma ER. They also provide a clinic with physicians and mid-level providers. Ballinger Memorial Hospital District participates in and promotes activities that encourage wellness in our community.

This position offers an exciting opportunity to contribute to the efficient operation of our IT systems in a dynamic and supportive environment. If you are dedicated to ensuring reliable and effective technology support, we encourage you to apply!