IT Specialist (Volunteer - Remote) - Freddie Mac : Job Details

Employer Industry: Non-Profit Career Development Organization

Why consider this job opportunity:

• Unpaid volunteer role with the chance to gain valuable experience and skills
• Opportunity to contribute to a meaningful cause that helps under-resourced youth
• Expand your professional network within a supportive community
• Flexible commitment of 8-10 hours per week, accommodating your schedule
• Involvement in various IT projects and system management

• Provide support and maintenance for computer systems, cloud-based solutions, software, and mobile devices
• Troubleshoot problems and offer resolutions as part of the helpdesk support
• Manage user accounts, groups, and permissions while executing security and compliance strategies
• Communicate and collaborate across all organizational departments and external resources
• Monitor systems and perform daily security and compliance tasks

• Bachelors or Masters degree in Computer Science or a related field
• 1-2 years experience within an IT Support Team or as an IT Administrator
• Good practical experience in managing IT systems and applications, troubleshooting, and repairing issues
• Working knowledge of Windows, Azure, and Microsoft Office
• Strong communication and interpersonal skills

• Knowledge and understanding of Cybersecurity
• Strong organizational and coordination abilities with close attention to detail

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.