IT Specialist - I-LINK SOLUTIONS : Job Details

IT Specialist

I-LINK SOLUTIONS

Job Location : New York,NY, USA

Posted on : 2025-08-05T07:48:50Z

Job Description :
Job Title: IT Specialist - Mid-Level Task ID: HBITS-07-14212 Position Duration: 24 Months Client: State of NY Agency: OCFS Please call (703) ###-#### | (571) ###-#### | (703) ###-#### or email at [email protected] Description Day to Day tasks to be performed by candidate include:
  • Provide CONNECTIONS user support via in-person, email and telephone
  • provide direct, on-site instruction to individual users and small groups
  • provide instruction on newly released functionality
  • deliver presentations to line staff
  • monitor compliance with data entry requirements
  • review training materials
  • provide technical assistance with data warehouse
Mandatory Qualifications 1 44 months of experience providing IT support in a Child Welfare environment. 2 44 months of experience providing implementation support services for new application builds in a child welfare environment. 3 44 months of experience providing on-site user support for a large scale (15k + users) distributed child welfare application. 4 44 months of working on a large scale (15k+ users) roll out starting with a needs assessment, moving to production rollout and ending with ongoing support. 5 Bachelor's Degree Required Documentation • Resume • Copy of Candidate Identification (i.e., Driver's License/Green Card/Visa and Passport if applicable) • Any documents referenced in the above Requested Qualifications (i.e., professional certifications, degrees, etc.) Disclaimer: i-Link Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability
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