IT QA Manager - TSS - Triple-S : Job Details

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Senior Talent Acquisition Consultant at Triple-S

IT QA ManagerGuaynabo, PRAbout UsAt Triple S, we are committed to provide meaningful job experiences for Valuable People (Gente Valiosa). We encourage an environment of very high ethical standards, always excelling in service, collaboration among the company, agility to deliver timely, and embracing accountability for results.When you join Triple S, you will be key to our efforts on delivering high-quality and affordable healthcare as well as contribute to our purpose to enable healthier lives. We serve more than 1 million consumers in Puerto Rico through our Medicare Advantage, Medicaid, Commercial, Life and Property & Casualty Businesses.Let's build healthier communities together, join now!About The RoleWill drive the automation strategy and lead quality engineering efforts for healthcare payor systems. Will oversee a team, develop robust automation frameworks, and ensure the delivery of high-quality, compliant software solutions tailored to healthcare payor processes. They will have a passion for technology and innovation and will provide leadership and technical mentorship to the test team. As needed, they will contribute to building and executing test scripts and assist and support their team as needed. This position will require knowledge of system design and regulatory solutions. This role will require mentoring and collaboration within the team and assisting more junior team members. This will include working cross-functionally, across teams and formulating system and approach innovation strategies. We are looking for an individual who can think nimbly and is passionate about technology.What You'll Do

• Contribute directly to the design, development, and execution of manual automated test scripts and key testing activities when needed.
• Define and implement automation testing strategies, frameworks, and best practices aligned with business and technical goals.
• Mentor and guide QA manual and automation team members, fostering skill development and adherence to quality standards.
• Oversee validation of integrated third-party systems and vendor solutions.
• Define test data strategy and oversee secure, compliant data use in test environments.
• Collaborate with cross-functional teams (product owners, analysts, subject matter experts) to gather requirements, define test plans, and ensure test coverage.
• Oversee functional, end-to-end integration, regression, performance testing for both existing and new functionality/features.
• Coordinate with business stakeholders to support and validate user acceptance testing.
• Manage defect tracking, analysis, and resolution, support user acceptance testing.
• Ensure QA practices align with healthcare regulatory requirements.
• Identify and implement process improvements for increased productivity, quality and automated efficiencies.
• Define and track quality metrics and KPIs to monitor product, environment and team performance.

What You'll BringBachelor's degree in computer science, engineering, similar technical field of study, or related practical experience. 8+ years of QA leadership role.CLOSING DATE: 6/30/2025It is company policy to seek for the qualified applicants for positions throughout the company without distinction of race, color, national origin, religion, sex, gender identity, real or perceived sexual orientation, civil status, social condition, political ideologies, age, physical or mental disability, veteran status or any other characteristic protected by law. Drug-free company.Equality Employment Opportunity/Affirmative Action for People with Disabilities/Veterans”. Employer with E-Verify to verify the eligibility of employment of all the new employees.We encourage Veterans and Disabled to Apply

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionQuality Assurance
• IndustriesInsurance

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