IT Professional - Holy Angels Residential Facility : Job Details

Full Time M-F 40+ hours per week

Starting Rate: $ Salary Depending on Experience

Benefits: Fulltime Eligible Staff

403b retirement with Match

Health

Dental

Vision

Life

Short Term Disability

Long Term Disability

Accident

Critical Illness

Paid Time Off

Holiday Pay

Employee Referral Bonus

Wellness Center Free Membership

Job Summary:

Holy Angels is in search of a full time IT Professional. This position will be overseeing and providing IT services for the facility. This position will oversee and maintain troubleshooting, and repair computer systems, hardware, computer peripherals, documents, maintain upgrades, replaces hardware and software systems as well as servers and networks. Maintains knowledge of commonly used concepts, practices, and procedures within the field and relies on instructions and pre-established guidelines to perform the functions of the job.

Specific Skills and Responsibilities

Oversee all IT and computer systems

Experience with installing and maintaining camera systems, servers and networks

Troubleshoot all IT services as needed and assist employees with reported issues while utilizing troubleshooting techniques to resolve hardware, software, and network issues.

Provide routine information technology (IT) customer support in maintaining computing systems, printers and other peripherals.

Performs routine checks of malware and antivirus software solutions to ensure proper enterprise-wide protection.

Ensure HIPAA compliance and follow security policy and procedures.

Previous experience troubleshooting software and hardware issues (Windows and MAC O/S, internet systems, and networking)

Successfully handle a wide range of hardware and network technology issues

Set-up and install new workstations.

Data entry and retrieval of information

Complete administrative functions and general duties including but not limited to computer data entry, copying, filing, faxing and answering phones.

Handling issues and/or complaints; refers issues/complaints to immediate supervisor as needed.

Install Network cable of various types as needed to further the network infrastructure.

Maintains a cooperative relationship among co-workers by communicating information; responding to requests; building rapport; participating in team problem-solving methods.

Installs and programs TV's, phones, printers etc.

Strong analytical and problem-solving skills.

Microsoft Operating Systems and Office Suites. Knowledge of office procedures and policies.

Knowledge of grammar and spelling.

Qualifications:

Minimum 5-10 years IT experience required

Must maintain a current and valid driver's license

Education:

High School Diploma or GED Required

Associates or Bachelors in IT related field preferred

Other Recognized Certifications: Cisco, Microsoft, CompTIA

Work Environment:

Must be able to work with individuals with developmental disabilities

Physical Demands:

Walk, stand, sit, push, pull, stoop, kneel, crouch, reach, use hands and lift up to 50lbs, 2/3's of the time

Requirements:

Drug Screen

Criminal Background Check

Driver's License Check