IT Operations Manager - Alivianetwork : Job Details

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Are you ready to lead the technology backbone of a growing healthcare network? At Alivia Health, we're looking for a driven and experienced IT Operations Manager to oversee our infrastructure, cloud environments, and system reliability—ensuring business continuity and secure operations across the organization.

In this role, you'll work with Cybersecurity, Compliance, and IT Services teams to align our operations with standards like HIPAA, NIST, and CIS. You'll also lead a talented IT team, manage vendors, and shape our disaster recovery strategies and system performance initiatives.

• Manage servers, storage, cloud (Azure), and network infrastructure
• Ensure high system performance, availability, and security
• Oversee disaster recovery and business continuity planning
• Enforce change, incident, and patch management processes
• Mentor the IT Operations team and support escalations
• Manage vendors and contribute to IT budget planning
• Maintain compliance with healthcare and cybersecurity standards

• 5+ years in IT operations/service delivery, including 1+ year in leadership
• Strong background in networks, firewalls, VPNs, VLANs, SD-WAN, and cloud systems
• Experience with HIPAA, NIST, and CIS frameworks
• Understanding of systems administration, VoIP, data storage, and security best practices
• Bachelor's degree in IT, Computer Science, or related field (or equivalent experience with certifications)

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industry: Health and Human Services