IT Operations Analyst (Part-time) - OhioGuidestone : Job Details

Your Story. Our Mission. A Perfect Match!You have a place at OhioGuidestone, the state's leader in behavioral health! OhioGuidestone is the state's leader in community behavioral health care, serving around 26,000 Ohioans each year. We focus on the needs of the whole person by providing telehealth and in-person prevention services, as well as mental health and substance use treatment. As we help people navigate the most difficult times in their lives-with compassion and respect-we ultimately empower them to take steps towards a healthier future.Role: Operations Analyst Location: Berea OH (considering candidates from Northeast OH/Cleveland area only. We cannot provide sponsorship/work authorization for this role.)Schedule: 20 hours per week, M-F, 4 hours per day. Pay Rate: $40/hourEssential Functions:

• Demonstrate the values and guiding principles of OhioGuidestone every day, performing with the highest standards of excellence, integrity and ethics.
• Analyze current operational workflows and identify gaps or inefficiencies across departments.
• Collaborate with clinical and administrative teams to redesign and implement improved processes
• Leverage healthcare & business analytics systems to extract insights and monitor performance.
• Develop and present dashboards, KPIs, and reports to support decision making.
• Support implementation and adoption of new technologies and systems, ensuring alignment with compliance and patient privacy standards.
• Facilitate continuous improvement projects using methodologies like Lean or Six Sigma.
• Document business requirements and assist in testing and validation of systems changes.
• Provide training and support for end-users on process or system enhancements.
• Exhibit positivity, flexibility and a willingness to take on new responsibilities as requested or required.
• Demonstrate positive leadership, promote a team-based work environment and a culture of belonging.
• Present the Agency in the most positive light with all internal and external contacts

Education & Experience:

• Bachelor's degree in Healthcare Administration, Business, Public Health or related field
• 2+ years of experience in healthcare operations, process analysis or EHR analytics.
• Experience leading cross-functional project teams, preferred
• Certification in Lean Six Sigma or equivalent process improvement methodologies, preferred

Qualifications:

• Mission driven; strong desire to make an impact
• Effective interpersonal skills; able to speak effectively with individuals and/or groups of people
• Ability to customarily and regularly exercise discretion and good professional judgment
• Ability to thrive in a dynamic healthcare environment.
• Strong organizational skills; able to handle multiple priorities with strict attention to detail and perform work independently.
• Effective computer literacy skills, including Windows applications, Microsoft Office Suite, and electronic health records, etc.
• Proficiency in data analytics tools (Excel, SQL, Tableau, Power BI, etc.)
• Possess a valid Ohio Driver's License with a safe driving record and valid insurance.
• Successfully complete pre-employment screenings, including drug tests, background checks, and any other required assessments, such as a physical examination and TB test.

Benefits include:

• Free CEU trainings
• Competitive medical benefits including a zero-cost monthly option for employee or employee + children!
• 10 paid holidays; two are exchangeable
• Flexible work schedules to support work/life balance
• Flexible work opportunities to support varying career paths, job roles, intern to hire, and locations
• 401(k) with employer match option
• Employment Assistance Program (EAP)
• Mileage reimbursement
• Free licensure supervision
• Recognition and rewards

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.