IT Manager - Strong Spas : Job Details

Strong Spas is seeking a strategic and hands-on IT Manager to oversee our technology operations, manage IT systems, and lead initiatives that support our company's continued growth and digital transformation. This is an in-house position requiring close collaboration with leadership, departmental teams, and IT staff. We are especially looking for a leader with a strong background in automation and AI who can help us optimize and modernize our operations as we transition to more automated processes.

• Lead all IT operations, including infrastructure management, network security, and system administration, to ensure reliable and secure business continuity.
• Develop and implement IT policies, best practices, and systems aligned with organizational goals.
• Evaluate business needs across all departments and recommend effective technology solutions.
• Procure cost-effective and high-performing hardware, software, and IT services.
• Monitor the use and performance of technology systems to ensure optimal efficiency and compliance.
• Identify and propose upgrades, reconfigurations, or new systems to meet evolving business demands.
• Supervise and support IT technicians, assigning tasks and providing training as needed.
• Manage the IT department's budget, track expenditures, and report to upper management.
• Build and maintain strong relationships with vendors, negotiating contracts and ensuring cost efficiency.
• Drive the integration of automation and AI solutions to improve workflows and business processes.

• Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree or relevant certifications preferred).
• Minimum 5 years of IT experience, with at least 2 years in a leadership or managerial role.
• Proven experience implementing and managing enterprise-level systems, networks, and security protocols.
• Strong understanding of business process automation, AI integration, and IT project management.
• Excellent leadership, problem-solving, and communication skills.
• Ability to work on-site and collaborate with cross-functional teams in a dynamic environment.
• Experience managing vendor relationships and technology budgets.

• Familiarity with ERP systems and cloud platforms.
• Hands-on experience with cybersecurity best practices and compliance standards.
• Strong analytical skills and comfort with data-driven decision-making.

As a leader in luxury spa manufacturing, Strong Spas is investing in cutting-edge technology to support our next phase of growth. Join a forward-thinking team where your expertise in IT, automation, and innovation will drive real transformation.