Echo IT Solutions
Job Location :
New York,NY, USA
Posted on :
2025-10-10T12:35:05Z
Job Description :
Job Summary: Required Skills - 2+ years of technical inventory experience [strong hardware/software support]
- Strong experience with formulas in Excel (or G sheets), such as V-lookup/X-lookup
- Experience managing and tracking IT Hardware or procurement of hardware/software
- Experience with data entry and ticketing systems (preferably JIRA)
- Experience with physical counts/auditing of IT hardware
- Excellent customer service and the ability to interact with clients
- Must be able to lift/move 25lbs and be able to assist in unboxing equipment
Preferred Skills - Familiarity with ZIP
- Familiarity with CMDB
- Vendor management experience
- Software licensing/renewal experience
- PowerShell experience
Day-to-Day - IT Asset Management Coordinator - this person will be joining the user technology deployment team who are responsible for supporting the 1,800+ users based in their NYC headquarters. Daily responsibilities will include:
- Tracking entire life-cycle management for each asset in order to maintain warranty, refresh data and end of life data information
- Submit purchase requisitions for laptop/desktop peripherals, coordinating with purchasing team and User Support manager
- Process and coordination for all computer repairs with vendors
- Provide timely communication on issue status and resolution
- Maintain ticket updates for all reported incidents
- Physical counting/audits of all IT Hardware
- Support for the IT Service Catalog for the company technology's implementation and upkeep
- Incorporate unit costs and stock levels into Total Cost of Ownership (TCO) models for business technology for all products and services
Apply Now!