IT Field Operations Specialist - Mitchell Martin : Job Details

IT Field Operations Specialist

Mitchell Martin

Job Location : New York,NY, USA

Posted on : 2025-07-25T01:01:22Z

Job Description :

Title: IT Field Operations SpecialistLocation: Northeastern Region United StatesEmployment Type: ContractDescription

  • The IT Field Operations Specialist supports a network of outpatient facilities and administrative offices by providing comprehensive technical support for various systems and hardware.
  • This role is responsible for troubleshooting issues, coordinating with internal IT teams and vendors, performing on-site visits, and proactively improving system workflows.
  • The specialist ensures users have operational systems, maintains strong communication with leadership, and contributes to inventory, network maintenance, and equipment configuration.
Required Skills
  • Associate's or Bachelor's degree in a related technical field or 5+ years of IT support experience
  • Strong operational, analytical, and customer service skills
  • Effective verbal and written communication with both technical and non-technical audiences
  • Experience supporting workstations, printers, and peripherals
  • Knowledge of network hardware, configurations, diagnostic tools, and network protocols
  • Proficiency in operating systems and productivity software including desktop OS and office applications
  • Experience troubleshooting hardware/software, imaging machines, and replacing components
  • Ability to travel between facilities as needed with reliable transportation, a valid license, and insurance
  • Experience configuring and supporting internal and external networks
  • Familiarity with IT inventory tracking and deployment processes
  • Ability to work under pressure and flexible hours as needed
Desired Skills
  • Experience working with enterprise systems including clinical or administrative software
  • Understanding of LAN/WAN security protocols and industry standards
  • Ability to maintain organized, clean workspaces including server rooms and cabling
  • Experience escalating issues to vendors and working with external ticketing systems
  • Willingness to recommend improvements to enhance IT support and operational efficiency
  • Comfort working collaboratively across various IT departments
CompensationPay Range: $TBDBenefitsLearn more about our benefits offerings here: EEO StatementLearn more about our EEO policy here:

Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeOther
Job function
  • Job functionInformation Technology
  • IndustriesHospitals and Health Care

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