IT Business Systems Administrator - Valley Craft : Job Details

Benefits: 401(k)401(k) matchingDental insuranceHealth insurancePaid time offProfit sharingSigning bonusVision insuranceWho We Are Valley Craft Industries, a Ballymore Company, has been doing business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft Industries has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers become better organized and work smarter, safer, and more efficiently. Professional Grade Quality… Built to Last… Made in the U.S.A. Benefits: Competitive salary based on experiencePTONine (9) paid holidaysMedical, dental, vision insurance401K planFriendly, collaborative team environmentPersonal and professional growth potentialGreat work-life balance - no weekends or eveningsWhat We're Looking For An experienced IT Business Systems Administrator to manage, analyze, and troubleshoot all functions of our company's business technology systems. What You'll Do This position analyzes, plans, and implements business processes, functions, and procedures to determine the most effective business systems solutions for the organization. It is also the service contact to respond to and resolve end-user inquiries, including service requests, problem solving, and hardware/software support. This is a department of one. What We Need From You Qualified candidates will have demonstrated success in the following areas: Client device troubleshooting/repairHardware and peripheral setup and supportClient-server application supportProject planning and managementApplication system analysis/definitionSystems testing and implementationManagement of internal and external relationshipsProblem analysis/solvingResponsibilities include but are not limited to: Technical servicesApplication servicesSystem evaluation, selection, implementation, and optimizationLiaison with external vendorsManage internal and external relationshipsTechnology needs assessmentCost/benefit analysisTechnical/problem analysisNegotiation with suppliersProject managementTechnical competence required in areas of: Business/industry requirements and trendsIntegrated business systemsConnectivityData/voice technology and trendsOffice systems software – word processing, spreadsheets, presentationsPerformance Measures: Network and application availability and performanceFrequency and severity of production incidentsMean time for issue resolutionProject deliveryProject costInternal and external customer satisfactionEducation/Experience and Must Haves Bachelor's degree or equivalent experienceFive years of related experienceInformation technology management experienceValley Craft Inc. is an equal opportunity employer. Valley Craft Inc. does not discriminate on the basis of race, religion, color, sex, gender identity, age, non-disqualifying physical or mental disability, national origin, or veteran status.#J-18808-Ljbffr