IT Business Systems Administrator - Valley Craft : Job Details

Valley Craft Industries, a Ballymore Company has been doing business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft Industries has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently.

Professional Grade Quality. Built to Last. Made in the U.S.A.

Benefits:

• Competitive Salary based on experience
• PTO
• Nine (9) Paid Holidays
• Medical, Dental, Vision
• 401K plan
• Friendly, Collaborative Team Environment
• Personal and Professional Growth Potential
• Great work-life balance - NO WEEKENDS OR EVENINGS

What We're Looking For: An experience IT Business Systems Administrator to manage, analyze and troubleshoot all functions of our company's business technology systems.

What You'll Do:

This position analyzes, plans, and implements business processes, functions, and procedures to determine the most effective business systems solutions for the organization. It is also the service contact to respond to and resolve end-user inquiries, including service requests, problem solving, and hardware/software support. This is a department of one.

What We Need From You: Qualified candidates will have demonstrated success in the following areas:

• Client device troubleshooting/repair
• Hardware and peripheral setup and support
• Client-server application support
• Project planning and management
• Application system analysis/definition
• Systems testing and implementation
• Management of internal and external relationships
• Problem analysis/solving

Responsibilities include but are not limited to:

• Technical services
• Application services
• System evaluation, selection, implementation, optimization
• Liaison with external vendors
• Manage internal and external relationships
• Technology needs assessment
• Cost/benefit analysis
• Technical/problem analysis
• Negotiation with suppliers
• Project management

Technical Competence Required in Areas of:

• Business/industry requirements and trends
• Integrated business systems
• Connectivity
• Data/voice technology and trends
• Office systems software word processing, spreadsheet, presentation

Performance Measures:

• Network and application availability and performance
• Frequency and severity of production incidents
• Mean time for issue resolution
• Project delivery
• Project cost
• Internal and external customer satisfaction

Education/Experience And Must Haves:

• Bachelor's degree or equivalent experience
• Five years of related experience
• Information technology management experience

Valley Craft Ind. Is an Equal Opportunity Employer. Valley Craft Ind. does not discriminate on the basis of race, religion, color, sex gender identity, age, non-disqualifying physical or mental disability, national origin, or veteran status.

Compensation: $65,000.00 - $70,000.00 per year