IT Assistant - Unionstate Bank : Job Details

IT AssistantPURPOSE: The IT Assistant is responsible for End-of-Day processing, the processing of cash letters, to assist with IT help desk, and to assist with electronic and internet banking issues when needed.ESSENTIAL DUTIES:

• Assist in identifying and resolving network connectivity problems, hardware issues, and software issues.
• Assis the IT manager with the installation of hardware and software.
• Provide technical support and assistance to users with network-related issues.
• Provides general and technical support to customers and employees for electronic and internet banking operations.
• Assist with item processing.
• The incumbent has the responsibility to acquire and maintain the required knowledge of State and Federal Banking Regulations and Policies and those Regulations and Policies inherent to position requirements.
• Follow all other instructions and perform any other job-related duties.

EDUCATION, EXPERIENCE, AND SKILL:

• High School Diploma or equivalent educational experience.
• Knowledge of Windows based software.
• A+ Certificate preferred.
• Must be detailed oriented.