About the role As the Inventory Team Lead, you will be accountable alongside your team for high quality, end-to-end management and tracking of stock levels of IT equipment onsite including the maintenance of asset records, accurate reporting, and service improvement recommendations. Salary range: $75K - $90K USD What you'll be doing
- Accountable for leading a team responsible for overseeing end-to-end management of IT equipment inventory and stock levels at the client site, ensuring accurate tracking, efficient replenishment, and alignment with client requirements
- Investigate and resolve inventory discrepancies, including product quarantines, write-offs, and ownership updates.
- Perform Inventory counts as required by business demands.
- Generate, distribute, and validate count sheets, barcode/RFID scans, and audit documentation.
- Determine causes of inventory issues and implement solutions, including recommending commercial write off, inventory adjustments.
- Ensure Issues that cannot be resolved are promptly escalated to your management team, through clear communication channels.
- Collaborate with internal teams to escalate unresolved issues and ensure timely resolution.
- Lead process improvement initiatives to enhance stock accuracy, reduce shrinkage, and improve workflow.
- Evaluate current inventory management processes and recommend areas for improvements.
- Forecast inventory needs, define safety stock, and reorder points in coordination with procurement and planning teams.
- Allocate labor and equipment resources for efficient inventory management and adjust schedules as needed.
- Determine equipment, materials and resources required to complete inventory management activities.
- Provide exceptional internal customer service by ensuring data transparency and timely updates.
- Assist in employee hiring, training, retention, performance evaluation and termination activities.
- Conduct employee training, performance reviews, coaching and counselling for direct reports.
- Support the deployment of new inventory technologies, such as automation, and predictive analytics tools.
What you have
- At least 3 years of experience leading a team of individuals responsible for IT related support services onsite
- At least 3 years of experience with end-to-end IT equipment inventory management, optimization and stockroom management.
- Able to meet the physical requirements of the usual and customary methods of performing the job functions, including: a variety of standing, sitting, and walking throughout the day; significant stooping, kneeling, crouching, and/or crawling; repeated twisting at the torso while lifting and pulling inventory from shelves; regular lifting of up to 50 pounds.
- Excellent listening skills.
- Strong analytical skills.
- Exceptional verbal and written communication skills.
- Ability to create and implement effective processes & procedures.
- Strong Microsoft Office skills, highly proficient in Excel (e.g., Excel formulas, V-lookups, pivot tables) and has skill in preparing tables, graphs, and charts.
- Must possess strong results and goal/deadline, strong oriented work ethic and a high attention to detail.
- Excellent organizational skills, with the ability to develop and bring to completion multiple assignments concurrently.
- You must be legally authorized to work in the United States.
Bonus / Nice to Have:
- Certified Inventory Control Specialist (CICS) certification
What you can expect There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.
About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us