Issue Management Quality Assurance, Director - Citi : Job Details

Act as a key resource for Issue Management teams to advise and support on the effective design and implementation of issue remediation plans, through a review and challenge of Issue description and scope, corrective action plans (CAP) and data quality of system input to ensure appropriate risk mitigation efforts are made in accordance with Control Framework. Lead and ensure on-time and quality execution of comprehensive QA reviews across assigned portfolio of High Severity issues, in compliance with Issue Management Policy, Standards and Procedures. Create and maintain consistent and best in class QA protocols. Ensure that the process provides oversight and reporting across the lifecycle of the High Severity issues. Demonstrate expertise of risk management and control, as well as in-depth knowledge of the assigned portfolio, and interdependencies with other Issues/ Regulatory Commitments. Drive robust challenge enabling the key stakeholders to implement sustainable solutions to address...Quality Assurance, Management, Director, Quality, Controls, QA, Technology, Banking