Irrigation Scheduler & Billing Coordinator - Air Comfort : Job Details

Irrigation Scheduler & Billing Coordinator

Air Comfort

Job Location : all cities,WV, USA

Posted on : 2025-07-15T01:49:50Z

Job Description :

Purpose:

To efficiently manage the scheduling of all irrigation jobs and actively oversee accounts receivable tasks, ensuring outstanding bill collections are processed in a timely manner. This role directly supports the Irrigation Division by coordinating schedules, maintaining accurate customer records, and managing invoicing and collections. Reports directly to the Division Manager.

Duties & Responsibilities:

  • Schedule all irrigation jobs with customers by phone and email, confirming appointments and ensuring timely job completion.
  • Develop and maintain routes for technicians, ensuring they are provided with proper paperwork for each job.
  • Create and maintain irrigation schedules for start-ups and winterizations, managing both commercial and residential clients.
  • Maintain the waiting list for jobs and adjust schedules as needed based on job priority and customer availability.
  • Monitor the dispatch board daily, track job progress, and update technician notes; enter new customers and job details into the system accurately.
  • Answer phones in a professional and welcoming manner, addressing customer inquiries related to scheduling and billing.
  • Process payments and handle department deposits as needed.
  • Actively manage accounts receivable by monitoring outstanding invoices, contacting customers for payment, and following up on overdue accounts to ensure timely collections.
  • Manage the irrigation department's email, ensuring timely communication with customers regarding scheduling and accounts receivable matters.
  • Assist the Division Manager with irrigation renewals by creating, sending, and following up on proposals and outstanding payments.
  • Coordinate with the Division Manager to obtain all necessary job permits promptly.
  • Ensure all job receipts are coded correctly and complete Purchase Orders before forwarding to the Accounts Payable department.
  • Manage annual contract renewals, including setting up schedules and following through on outstanding payments.
  • File backflow paperwork and manage city compliance submissions.
  • Update and maintain accurate customer records, including service notes for commercial and residential properties.
  • Assist with processing sub-contractor forms and managing material purchase orders.
  • Monitor and update databases, ensuring material, service, and product pricing are current.
  • Attend training sessions as required and stay up-to-date with industry standards.
  • Perform additional duties as assigned.

    • Qualifications:

    Education, Training and Experience:

    • Associates degree or 3 years similar work experience.

    Knowledge, Skills and Abilities (KSA):

    • Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, OneNote, SharePoint, Outlook, Teams).
    • Knowledge of QuickBooks.
    • Knowledge of Customer Service.
    • Skill in data entry with minimal errors.
    • Ability to analyze, organize and prioritize work while meeting multiple deadlines.
    • Ability to accurately prepare and maintain records, files, and reports.
    • Ability to pass background and drug screening.

    Compensation:

    Commensurate with experience.

    Benefits:

    • Education and training programs.
    • Company outings, picnics and awards.
    • Medical, Dental, Vision, Life and supplemental Allstate insurances are available.
    • A 401k is available immediately.
    • Paid vacation and paid holidays after employment requirements are met.

    Incentives:

    • Performance and annual reviews
    • Referral Bonuses
    • Profit Sharing Bonus

    Equal Opportunity Employer, Drug Free Workplace (DFW)

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