Intensive Case Manager - NY Staffing : Job Details

Staten Island, NY

Health Care Coordination Job Type Full-time

Position Summary: The Alternative to Incarceration (ATI) program provides intensive case management for those who are involved with the legal system and exhibit the need for substance use and/or mental health treatment. The program facilitates access to care, treatment, and social services with the long-term goal of preventing future arrests and incarceration and managing their healthcare. The Intensive Case Manager plays a crucial role in supporting clients in the ATI program, focusing on those at a very high to high risk of recidivism. The program adopts a team approach where the client is an active participant, ensuring services are strength-based and trauma-informed. Ongoing support will be provided to the Intensive Case Manager by the Clinical Coordinator via regularly scheduled individual and group supervision. The Intensive Case Manager will maintain ongoing and enhanced follow-up with clients, ensuring they access and successfully connect to necessary services. They will assist clients in navigating their court mandates, providing support needed to meet legal requirements. By fulfilling these responsibilities, the Intensive Case Manager ensures that clients receive comprehensive, compassionate care tailored to their unique needs, helping them reduce the risk of recidivism and improve their overall well-being.

Duties & Responsibilities:

• Conduct appropriate and effective screening and intake of eligible clients within two days of receipt of referral packet;
• Develop and execute timely service plans with actionable and realistic objectives;
• Procure the necessary consents, program agreements, and service plan signatures;
• Facilitate program enrollment activities with the legal team including district attorneys, defense attorneys, and judges;
• Provide all necessary referrals, initial appointment scheduling, accompaniments, and confirm linkages;
• Coordinate services designed to integrate substance use treatment, mental health, and other recovery supportive services.
• Participate in weekly conferences with court personnel, RCDA, and defense attorney;
• Conducts individual and group trauma-informed supportive counseling sessions;
• Outreach to the person's support system/family/emergency contact to gather information and support in service planning;
• Document client and program progress for stakeholders and complete in a timely manner, this includes formal court letters, emails, etc.;
• Present client progress reports to the court;
• Conduct community-based accompaniments as needed;
• Participate in Quality Assurance activities and Quality Improvement projects;
• Perform all functions in alignment with CHASI's Mission, Vision, and Core Values

Requirements:

• Master's degree in social work, mental health counseling and/or full CASAC required.
• At least 1 year of experience providing counseling services to individuals experiencing substance abuse or mental health issues.
• Experience utilizing trauma-informed care and harm reduction models.
• Bilingual (English/Spanish) highly preferred.
• Strong assessment skills, care planning, and computer literacy.
• Ability to work independently and be a team player with shared responsibility and accountability; ability to contribute to a positive, productive, open, and supportive environment that motivates others to perform at their best.
• Strong verbal and written communication skills, including capability to listen and follow instructions; able to give, provide direction and follow up on tasks; high attention to detail and accuracy.
• Be highly organized and able to multitask.

CHASI is an equal opportunity employer and is committed to hiring and supporting a diverse staff. All qualified applicants will be afforded equal employment opportunities without discrimination.