Integrated Care Associate - MVP Health Care : Job Details

At MVP Health Care, we're dedicated to creating a healthier future for everyone, driven by innovative thinking and continual improvement. If you are passionate about collaboration, patient-centered care, and system enhancement, consider joining us as an Integrated Care Associate. This is an exciting opportunity to make a meaningful impact.

What's in it for you:

• Career growth opportunities to elevate your professional journey.
• A people-first culture that embraces and celebrates diverse perspectives and backgrounds.
• Competitive compensation and comprehensive benefits focused on your well-being.
• Join a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace.

Qualifications you'll bring:

• High School Diploma required.
• Two years of administrative office experience is necessary.
• Strong interpersonal skills to effectively communicate with members, providers, and cross-departmental teams.
• Demonstrated proficiency in Microsoft Suite (Outlook, Word, Excel, SharePoint, Teams).
• Excellent verbal and written communication abilities.
• Detail-oriented with exceptional organizational and time management skills.
• Ability to work independently and manage multiple priorities.
• A curiosity to foster innovation and support growth.
• A humble approach to teamwork.
• Commitment to making a difference for our customers in every interaction.

Your key responsibilities:

• Review medical documentation for completeness; conduct outreach to medical offices and manage fax communications as necessary.
• Coordinate authorizations for UAS Assessments with vendors, ensuring compliance with regulatory requirements.
• Engage in planning activities with the Case Management Team to facilitate service provision and resolve service barriers.
• Organize administrative processes to expedite approvals for membership in your caseload.
• Follow up on documentation needed for service authorizations, liaising with vendors, members, and case managers.
• Maintain a robust knowledge of regulatory standards related to LTSS.
• Manage the LTSS phone queue while balancing multiple assignments.
• Confirm member eligibility and coordinate with the Enrollment Eligibility Team to manage service forms and member coverage documentation.
• Work effectively on weekly and monthly reports, ensuring necessary follow-up.
• Support LTSS programs through administrative case management tasks, ensuring accurate case tracking and clear documentation.
• Be prepared for additional duties as assigned by leadership.
• Contribute to our collective goal of enhancing healthcare delivery and making a difference for our customers.

Where you'll be:

This is a virtual position based in New York State.

Pay Transparency

MVP Health Care is committed to offering competitive employee compensation and benefits. The base pay range mentioned here reflects our good faith estimate at the time of posting. We adhere to pay transparency principles. Employment offers and corresponding compensation will vary based on several factors, including geographic location and relevant experience.

MVP's Inclusion Statement

At MVP Health Care, we believe that nurturing a healthy workplace contributes to healthier communities. We strive to create a welcoming environment for individuals from various backgrounds, enabling everyone to have a voice and thrive. Our collective curiosity and connection strengthen our team, with unique perspectives fueling our creativity and collaboration.

As an equal opportunity employer, MVP Health Care recruits, employs, trains, compensates, and promotes without discrimination based on various classifications.

To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you need accommodations during the application process due to a disability, please reach out to our Talent team.