Intake Specialist - BHcare : Job Details

Job DetailsJob Location142 Temple Street, New Haven, CT - New Haven, CTPosition TypeFull TimeEducation Level4 Year DegreeTravel PercentageUp to 25%Job ShiftDayJob CategoryNonprofit - Social ServicesIntake SpecialistEmpower Survivors. Strengthen Communities. Become a Intake Specialist at BHcare.Are you driven to support individuals impacted by domestic violence? BHcare is seeking aIntake Specialistto provide compassionate, trauma-informed care to survivors at high risk, helping them reclaim safety, stability, and self-determination.Who We AreBHcare is a Certified Community Behavioral Health Clinic offering integrated care for individuals and families navigating mental health, substance use, and domestic violence. Our dedicated teams work to create lasting change through support, empowerment, and connection to vital services.What You'll Do:•Responsible to greet and direct all clients, visitors and service providers coming to the HFJC.•Review all available services with clients and link them to partners for scheduled appointments or the selected partners for services. •Provide trauma informed emotional support to help victims understand feelings and behaviors in response to abuse and specific ways to build self-esteem and coping strategies•Explain procedures and processes and related services available to clients; ensure clients understand context and content of the documents being signed.•Provide clients with information related to options and services, as well as documentation needed.Why Join BHcare?•Meaningful mission-driven work with real impact•Supportive, inclusive team environment•Professional development and training opportunities•Competitive salary and comprehensive benefits packageIf you're passionate about empowering survivors and building safer communities,we want to hear from you. Apply today!QualificationsBilingual (English/Spanish) required. Must demonstrate oral and written skills.Bachelor's Degree requiredTwo years Advocacy and/or direct service experience working with survivors of domestic violence in a community-based setting preferredMust be able to obtain and maintain the domestic violence counselor certification per CGS 52-146K before providing direct service to clients, followed with six-hour recertification Ability to work effectively with a diverse range of clientsKnowledge of community resourcesCrisis intervention and counseling skillsStrong Written Communication skillsExcellent customer service skillsMust be proficient in Microsoft 365. Must be able to navigate through electronic health records system (EHR). May be required to take additional training (i.e., sexual assault, hot line, etc.)