Intake Coordinator-RN LHTC/ Evenings - Villa of HOPE : Job Details

Intake Coordinator-RN (LHTC)

Full Time

Rochester, NY, US

Requisition ID: 1609

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Salary Range: $30.00 To $38.30 (USD) Hourly

Intake Coordinator-RN

SUPERVISORY POSITION

JOB TITLE: Intake Coordinator- RN/ Evening

DEPARTMENT/PROGRAM: Medical Services

SUPERVISOR: Nurse Manager/Health Coordinator

PAY GRADE: 82

FLSA STATUS: NON EXEMPT

JOB SUMMARY:

Under the general direction of the Nurse Manager, the Intake Coordinator-RN is a Registered Nurse who will assist in supervising Clinical Aides (as needed in absence of Lead Clinical Aide). In addition to supervision, the Intake Coordinator-RN will manage and direct the intake and admissions process during primarily evening hours. The Intake Coordinator-RN medically and psychiatrically triages and admits new clients who are appropriate for a medically supervised withdrawal detox or inpatient rehab bed. The Intake Coordinator-RN works with all disciplines to promote positive medical outcomes. The Intake Coordinator-RN will demonstrate and be accountable to the Agencies Mission, Vision, Values, Guiding Principles and Strategic Plan.

ESSENTIAL FUNCTIONS:

• Exercises full compliance with the Agency's Code of Conduct, all Agency Policies and Procedures.

• Maintains confidentiality and security for all client and staff related materials and/or records.

• Is responsible assisting in the supervision of the clinical aide team.

• Oversees the intake process working with the health coordinator, providers, director of LHTC and administrative team, including billing and utilization review.

• Triages potential admissions and when needed assists in providing alternative appropriate referrals.

• Conducts client admissions meeting regulatory requirements.

• Trains and guides other nurses in the admission process.

• Participates in the on-call rotation to cover nursing needs.

• The Intake Coordinator-RN may stand in for the nurse manager/Lead RN when they are not available to ensure the continued operation of the nursing department.

• The position will share on call duties with Nurse Manager and Senior Director of Nursing and Inpatient Services

• Under the general supervision of the Nurse Manager/Health Coordinator, the Intake Coordinator-RN may be additionally responsible for the monitoring, treatment and safety of individuals aged 16+ receiving medically supervised treatment for substance use withdrawal.

• Takes temperature, pulse, blood pressure, and other vital signs to detect deviations from normal and assess the condition of patient, and/or monitors unlicensed staff in obtaining vital signs as directed.

• Accurately transcribes provider orders in accordance with written policy.

• Communicates with pharmacy staff to obtain medications, conducting prior authorizations as needed to ensure continued care.

• Assesses acute symptoms of withdrawal, psychiatric status, and/or medical needs. Accurately documents assessments, and effectively communicates nursing assessments to the interdisciplinary treatment team including medical and psychiatric providers.

• Obtains a full nursing assessment and history, accurately documenting findings and communicating acute needs to the treatment team.

• Assists in the behavioral management of patients which include verbal redirection and active listening. Functions as a role model to reinforce the development of adaptive behaviors.

• Implements crisis management techniques to de-escalate clients.

• Utilizes compassionate therapeutic intervention to assist patients in regaining or improving coping skills.

• Provides appropriate level of patient education to improve client's, and their families, level of understanding regarding illness, treatment, patient rights and responsibilities, and the acquisition of adaptive coping behaviors.

• Provides special attention/monitoring of those patients at risk for suicidal behaviors or leaving against medical advice.

MINIMUM QUALIFICATIONS:

• NYS Registered Nurse license

• Bachelor degree preferred

• At least 3 years of experience as a Registered Nurse

• At least 2 years of experience working in direct care of clients with substance use disorder; psychiatric background a plus

• 1 year in a supervisory role preferred

• Knowledge of medication assisted treatment

• Ability to establish effective working relationships with other staff, clients and referral sources.

• Maintain compassion and empathy as well as clear boundaries with clients under the influence of alcohol and other drugs.

POSITION SPECIFICS:

Skills:

CPR/First Aid, BLS Certified

Narcan training a plus

Physical Demands:

• Standing/Walking: Standing and walking is required for the majority of time spent on campus. Nurses must be able to walk around campus throughout shift (including hills, stairs, and inclement weather conditions)

• Lifting: Regular lifting of medical supplies, medications, patient supplies, and patient charts, all weighing up to twenty pounds is required.

• Bending: Bending is required when administering patient care. One must be able to bend to touch the floor to remove environmental hazards.

Kneeling: Squatting is required when operating medical equipment and performing aspects of patient care, such as CPR

COMPETENCIES:

• Character and Courage (Integrity and Trust)

• Do the right thing, because it is the right thing, even when no one is looking. Truth to Power.

• Customer Focus

• Build positive relationships through communication and collaborative problem solving.

• Commitment to Diversity, Inclusion, Justice and Equity

• Believe in the dignity and humanity of all people to reach their full potential.

Leading Others

• Process Management

• Develop and monitor processes and organize resources to achieve desired results.

• Develop Self and Others

• Continually develop self and others capabilities to attain the highest level of performance possible.

• Managerial Courage

• Make difficult decisions, own those decisions, and have difficult conversations, all in the best interest of the agency.