Intake Coordinator
Job Category: Social Services
Requisition Number: INTAK021222
Full-Time
On-site
Rate: $21 USD per hour
Location: Yuba/Sutter Corps, Salvation Army Del Norte Avenue, Yuba City, CA 959914113
Job DetailsDescription
The Salvation Army Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Basic Purpose: The position is responsible for coordinating and implementing intake services for persons seeking shelter and housing services; and ensure data compliance for all relevant information management systems.
Essential Duties and Responsibilities:
Coordinate the triage and assessment of all persons seeking shelter and housing servicesCoordinate participant intakes with program managers and specialistsMaintain, coordinate and track waitlist of potential participants for homeless/housing servicesFacilitate intake procedures and conduct inquiry interviewsEstablish and maintain collaborative relationships with community agencies, government agencies and professionals for service coordinationCoordinate internal and external program referralsCoordinate medical referrals in coordination with contracted managed care plansParticipate in weekly case conference meetingsParticipate in program and agency trainings as assignedMaintain accurate participant records in various information management systems; and generate reports as requestedMaintain and execute confidential information according to HIPPA standardsMaintain a highly detailed and organized filing systemEnsure intake procedures utilize harm reduction and housing first principlesCheck and respond to emails and voicemails on a regular basisAdhere to confidentiality standardsOther duties as assignedKnowledge, Skills, Abilities and Other Qualifications Requirements:
Knowledge of, and familiarity with, homeless services, office management and social services.Ability to speak and write the English language at a high and professional levelHigh degree of confidentialityComputer literate in Microsoft Office applications Word, Excel and Outlook preferredExcellent communication skills, both written and verbal.Excellent and professional telephone etiquette and presenceHigh degree of organizational skillsApproach problem solving creativelyStrong ability to utilize a high level of time management and handling multiple tasksCertificates, Licenses, Registrations:
High school diploma or equivalentA minimum of 2 year's work experience in social services, medical billing or office management.Must possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicleMust be 21 years or olderComplete The Salvation Army vehicle course trainingPhysical Requirements:
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basisAbility to grasp, push, and/or pull objectsAbility to reach overheadAbility to operate telephoneAbility to lift up to 25-40 lbs.Ability to operate a computerAbility to process written, visual, and/or verbal informationAbility to operate basic office equipment and tools PC, Fax Machine, Telephone, Calculator, Copier, Printer.Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.
QualificationsEducationRequired
High School or Equivalent or better.
ExperienceRequired
2 years: social services
2 years: office management
Preferred
Medical billing
1 year: homeless services
Licenses & CertificationsRequired
Driver's License
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
