Insurance Agent / Customer Service Rep - STATE UNIVERSITY COLLEGE AT BROCKPORT : Job Details

**Insurance Agent / Customer Service Rep**

Insurance Agent / Customer Service Rep State Farm Dewey Avenue

Insurance Agency Sales and Customer Service Representative Insurance Staff Position Agent Team Member

**Desired Qualities Include:**

* Bilingual English/Spanish;

* Ethical and Honest;

* Must have applicable license or must obtain applicable licensing requirements;

* Interest in marketing products and services based on customer needs;

* Excellent communication skills written, verbal and listening

* Excellent interpersonal skills;

* People oriented;

* Organizational skills;

* Self-motivated;

* Experience in a variety of computer applications, particularly Windows;

* Pride in getting work done accurately and timely;

* Ability to work in a team environment;

* Ability to make presentations to potential clients;

* Ability to assess client needs and conduct effective interviews;

* Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams;

* Courses on ethical and client centered sales practices will be required;

* Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education.

**Responsibilities:**

* Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

* Establish customer relationships and follow up with customers, as needed.

* Provide prompt, accurate, and friendly customer service.

* Service can include responding to inquiries regarding insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing clarification.

* Work with the agent to establish and meet marketing goals.

* Use a customer-focused, needs-based review process to educate customers about insurance options.

* Maintain a strong work ethic with a total commitment to success each and every day.

* As an agent team member, you will receive: Growth potential/Opportunity for advancement in my office

Pay: Starting at $28,000.00 per year salary, plus commission/bonus

COVID-19 considerations: To keep our team members safe we require wearing masks, each desk has clear Plexiglas screens, and we disinfect routinely throughout the day. Hand sanitizer is available.