Installation Specialist - Training Provided - Dish Network : Job Details

Company Summary

EchoStar is redefining connectivity. Our services include satellite television, live streaming, on-demand programming, smart home installations, and mobile solutions.

Our brands encompass Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.

Department Overview

As an Installation Specialist, you will enhance the customer experience by delivering TV and smart home solutions to millions. You will be trained to offer world-class service, ensuring customers are connected and educated about their technology. Our commitment to customer satisfaction has earned DISH multiple J.D. Power awards for Customer Satisfaction.

Your Key Responsibilities:

As an Installation Specialist, you will:

• Visit customer homes to install and service DISH and smart home products.
• Educate customers on product usage and recommend additional services as needed.
• Maintain a neat work environment and a professional demeanor while working autonomously yet collaboratively with the team.

What's in it for You:

• Career Advancement: Start in this role and quickly progress! Many leaders began their careers as Installation Specialists, with pathways to diverse roles.
• Salary Increases: Automatic promotion after 6 months including a $1/hour raise, with further opportunities for 5-10% salary increases based on performance.
• Bonus Opportunities: Potential earnings of up to $6,400 in your first year, and up to $9,100 annually thereafter. High performers can also qualify for AwardPerqs for travel and electronics.
• Comprehensive Benefits: Enjoy paid training, time off, Medical, Dental, Vision, Life Insurance, HSA, 401(K) with company matching, Employee Stock Purchase Program, and Tuition Reimbursement.
• Exclusive Discounts: Free DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans starting at $15/month. Plus, receive a company-provided van, tools, and uniforms.

Training Provided:

• Detailed, step-by-step guidance for installations and support services.
• Smart home technology training for effective customer education.
• Access to best practices developed by seasoned technicians.

Requirements:

• Valid Driver's License: Must have a clean driving record.
• Flexible Schedule: Must be willing to travel and work shifts that may include nights, weekends, or holidays.
• Physical Requirements: Must be able to climb ladders (up to 40 ft), lift up to 70 lbs, and maintain a weight limit of 335 lbs.
• Customer-Focused: Build trust and deliver exceptional service.
• Problem-Solving Skills: Ability to tackle various challenges as they arise.
• Determination: Willingness to work in tight spaces and diverse weather conditions.
• Adaptability: Comfortable with change and unexpected tasks.

Salary Range: Starting at $23.00/hour.

Benefits: We offer flexible health benefits, including FSA, HSA, 401(k) plan with matching, stock purchase options, career growth opportunities, and a flexible time-off policy. Full details of benefits can be provided upon request.

Successful candidates must pass a pre-employment screen, which may include a drug test and driving record check. We are committed to creating a diverse and inclusive workplace, ensuring equal opportunities for all applicants.

This job posting will remain active for a minimum of 3 days, with extensions of 3 days until the position is filled.