Inside Sales Representative - R.p. Lumber Company : Job Details

Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, scheduling of deliveries and installations, and providing customer follow-ups as necessary. Listens to and resolves customer service complaints or requests when appropriate. Requests assistance from the Retail or General Manager in resolving customer complaints when necessary. Code and input customer orders, pricing information and additional data into the point-of-sale computer system, ensuring the accuracy of invoices, work orders, and sales tickets. Operate and balance cash register daily. Research credits, returns, and delinquent payments as needed. Assist customers in the purchase and delivery of special-order products through the utilization and understanding of product information contained within Supplier catalogs (i.e., pricing, colors, sizes, availability, etc.). Cooperate with the credit department in obtaining customer credit information and aid in collecting ...Sales Representative, Inside Sales, Representative, Sales, Customer Service, General Manager