Information Technology Support Engineer - Atlantic Group : Job Details

Information Technology Support Engineer

Atlantic Group

Job Location : Greenwich,CT, USA

Posted on : 2025-07-26T01:21:46Z

Job Description :

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Atlantic Group provided pay range

This range is provided by Atlantic Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$110,000.00/yr - $140,000.00/yr

Additional compensation types

Annual Bonus

Our client is a specialist asset management firm with over $10 billion AUM, specialized in income-oriented credit investments in niche and inefficient markets. As a rapidly growing firm of 100+ employees, they are seeking a full time IT Support Engineer fully onsite out of their Greenwich, CT office. This is for someone really looking to take that next step.

This is a time of high-growth at the firm, having hired many over the past year plus. There is a strong push on their IT initiatives currently. The firm makes high caliber long-term investment hires. They are a heavy automation shop, use technology to their benefit, and are not afraid of using AI to improve.

The right candidate for this opportunity would be an organized, self-motivated resource who is looking to challenge themselves and grow into performing a larger IT role in the firm.

Responsibilities:

  • Desktop Support Candidate will be involved in all aspects of on-premise desktop support in a predominately Windows-based environment;
  • MSP Interface Candidate will be expected to help manage the daily inventory/drive completion of all tickets routed to our MSP for Desktop Support, Phone, Printers and lend a hand in driving MSP-handled Cyber, Server and Networking Projects;
  • Ticket Entry/Tracking Candidate will be expected to log all user requests into a ticketing system and report on delivery times and trends;
  • Development Team Interface Candidate would be expected to work with the Development Team and their consultants to ensure proper infrastructure and account access; and
  • Working with various Infrastructure related vendors to procure hardware.

    • Qualifications:

  • 3-5+ years of experience desktop support in a Windows-based environment
  • Proficient in MS Azure, O365 Applications/Email/Teams, and On-Prem AD/On-Prem Exchange
  • Ability to run an organized, collaborative IT-related project
  • Familiar with SSO and other methods of securely connecting to 3rd party Cloud-based tools
  • Experience with networking and server provisioning projects
  • Working knowledge of PowerShell scripting
  • Knowledge in the following areas would be a plus: SharePoint, SQL and AWS
    • Seniority level

    Mid-Senior level

    Employment type

    Full-time

    Job function

    Engineering and Information Technology

    Industries

    Financial Services, Capital Markets, and Investment Management

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