Information Technology Program Manager - Acme Truck Line : Job Details

The IT Program Manager will report directly to the CEO and be responsible for executing, overseeing, and managing the company's information technology projects and programs.

Responsibilities

• Oversee existing projects to hit scope, budget, and timeline requirements while clearly communicating statuses, risks and issues
• Define goals, objectives and scopes for new initiatives, collaborating with internal stakeholders to qualify their problems and needs
• Maintain relationships with external service partners to ensure consistent delivery, and renegotiate contracts when necessary
• Regularly review the company's risk maturity level and suggest improvements to achieve security and uptime goals
• Champion smaller projects but delegate when needed
• Support main office with standard desktop, routing & switching, LAN/WAN expertise
• Assist in executing project tasks if internal or external resources are not available

Qualifications

• Corporate IT Support Experience (6+ years)
• Progressive responsibility in managing & directing IT operations
• Strong understanding of WAN/LAN & Cloud infrastructure
• Experience with M365, AD/Entra, and remote endpoint management tools
• Ability to translate technical language into summaries and actions for executives and end users
• Experience managing project budgets and vendor contracts