Information Technology Manager - Dauphin : Job Details

Dauphin Precision Tool, LLC is a privately held, US manufacturer of precision cutting tools. We are headquartered and manufacture in Central Pennsylvania in the same location that has been in continuous operation since 1881. Our company is part of the Heritage Cutter family and manufactures tools under the Brubaker, Weldon, Date Flute and Decatur Diamond brands. We are looking for an experienced/qualified IT Manager to lead and manage the IT department. This position will include managing and maintaining our infrastructure, hardware, software, and networks as well as finding creative solutions for our company. We are seeking a candidate who appreciates the interplay between the flow of physical goods and processes, and the flow of electrons, and who also understands the critical nature of ERP systems in terms of production control, financial reporting, customer service and engineering. This position requires on-site presence and experience in a Manufacturing environment.. The ideal candidate will have experience in SyteLine or a similar ERP system. This position needs to be familiar with Microsoft SQL and Crystal Reports. This is a comprehensive position that involves interaction with all department managers across the enterprise in respect to data processing and technology. The IT Manager will have overall responsibility for IT services and infrastructure at our main facility in Pennsylvania well as sister plants in Massachusetts and Indiana. The position will require some travel between the three plants. Essential Functions:

• Install and support infrastructure including but not limited to, servers both physical and virtual, desktops, laptops, mobile phones, VIOP phones.
• Ensure security and efficiency of IT infrastructure.
• Upgrade systems and processes as required for enhanced functionality and security resolutions.
• Monitor systems and respond accordingly.
• Build and share knowledge through documentation for staff and end users.
• Train users and promote security awareness as well as efficient use of equipment.
• Manage interoperability between vendor contacts and technicians to resolve issues beyond scope.
• Recommend technologies and be involved in decision making to positively impact the company.

Computer Skills and Qualifications:

• Proven experience in a systems administrator role.
• Experience in ERP's is a must
• Knowledge of Microsoft SQL and Crystal Reports
• Maintaining the ERP system through implementation of system modifications, updates, and new releases.

Education and Experience

• BS Degree in information technology, computer science or equivalent work experience.
• 5 plus years of experience in IT, including support of an ERP,
• Basic understanding of business practices
• Experience in a Manufacturing environment is required

Summary We offer a competitive salary and excellent benefits including medical, dental, vision, short-term disability, long-term disability, life Insurance, 401(k) with both base and matching contributions.