Information Technology Coordinator - Bryant & Stratton : Job Details

Description

Unlock your full potential in the innovative and inclusive environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelor's, associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more. We offer a comprehensive benefits package that includes competitive salaries, medical/dental/vision insurance, generous paid time off, 401K, and company-paid college tuition for associates and their families. Bryant & Stratton College is a Public Service Loan Forgiveness certified employer. Apply today!

Bryant & Stratton College is currently seeking a full-time Information Technology Coordinator. This person will provide administrative technical support to the Richmond Campus location. The candidate is responsible for providing customer service to students, associates and any college vendors.

Responsibilities:

• Monitor Helpdesk portal and handle work orders in a timely fashion

• Provide technical support to staff regarding usage or functionality of IT products and services

• Support software including (but not limited to) the Microsoft Office Suite of products, Adobe Suite, and other products

• Image, configure, install and support all computers (Windows & MAC) and their peripherals

• Provide support for the audio/visual equipment

• Assure that all servers and desktops are in compliance with College Security Policy

• Identify and control LAN hardware and software configurations using Windows & Active Directory

• Monitor inventory levels including toner and other supplies

• Prepare equipment slated for salvage and prepare accompanied documentation

• If necessary, liaise with third-party support and PC equipment vendors

• This position may require overtime and/or on-call support after hours and/or weekends as needed

• Provide support for Office365

• Move, Install, Set Up, Take Down IT equipment as necessary

• Facility event setup/Cleanup

• Issue student/staff ID, parking decals

• Distribute packages to designated areas and help maintain storage areas

• Perform general safety and security duties while on campus, including quarterly safety drills

• Communicate all facility and safety concerns to Business Office Director

• Special projects as assigned

• Any other duties as assigned

Qualifications:

• Associate degree required, Bachelor's degree preferred.

• Background check required.

• The ability to communicate effectively, both written and oral, with a diverse group of students and peers is required. This person must have the ability to think creatively, ask probing questions, recognize problems, formulate solutions, be dependable and have good follow-up skills. The Technology Coordinator will have a positive attitude and handle problems in a professional and courteous manner.

All qualified applicants will receive consideration for employment without regard to age, race, ethnicity, national origin, color, religion, disability, marital status, veteran status, sex/gender (including pregnancy or pregnancy related conditions), sexual orientation, gender identity (including transgender status) or any other legally protected characteristics (“protected characteristics”).  Bryant & Stratton College is an Equal Opportunity Employer.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights ( notice from the Department of Labor.